---
description: Review of JIRA Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: JIRA Service Management | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [JIRA Service Management](/software/116349/jira-service-management) > [JIRA Service Management Alternatives](https://www.softwareadvice.com.au/alternatives/116349/jira-service-management)

# Alternatives to JIRA Service Management

Canonical: https://www.softwareadvice.com.au/alternatives/116349/jira-service-management

> Explore the top alternatives to JIRA Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.com.au/software/436317/freshservice)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/436317/jira-service-management/vs/freshservice)
2. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Libra...
   - [View profile](https://www.softwareadvice.com.au/software/419203/pdq-deploy-and-inventory)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/419203/jira-service-management/vs/pdq-deploy-and-inventory)
3. **Action1** — 4.9/5 (237 reviews) — Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minute...
   - [View profile](https://www.softwareadvice.com.au/software/261079/action1)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/261079/jira-service-management/vs/action1)
4. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.com.au/software/246233/milvus)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/246233/jira-service-management/vs/milvus)
5. **baramundi Management Suite** — 4.6/5 (140 reviews) — baramundi Management Suite is an IT management solution that helps businesses of all sizes streamline processes relat...
   - [View profile](https://www.softwareadvice.com.au/software/122155/baramundi-management-suite)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/122155/jira-service-management/vs/baramundi-management-suite)
6. **Wrike** — 4.4/5 (2887 reviews) — Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and S...
   - [View profile](https://www.softwareadvice.com.au/software/3777/wrike-pm)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/3777/116349/wrike-pm/vs/jira-service-management)
7. **Atera** — 4.5/5 (446 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
   - [View profile](https://www.softwareadvice.com.au/software/125932/atera)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/125932/jira-service-management/vs/atera)
8. **Pulseway** — 4.7/5 (310 reviews) — Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monito...
   - [View profile](https://www.softwareadvice.com.au/software/36599/pulseway)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/36599/116349/pulseway/vs/jira-service-management)
9. **N-central** — 4.1/5 (195 reviews) — N-able N-central is an IT management solution that enables organizations to manage and track IT devices. The solution...
   - [View profile](https://www.softwareadvice.com.au/software/161863/solarwinds-n-central)
   - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/161863/jira-service-management/vs/solarwinds-n-central)
10. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.com.au/software/27432/service-now)
    - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/27432/116349/service-now/vs/jira-service-management)
11. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. I...
    - [View profile](https://www.softwareadvice.com.au/software/349671/ninjarmm)
    - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/349671/jira-service-management/vs/ninjarmm)
12. **JumpCloud Directory Platform** — 4.6/5 (264 reviews) — JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or ...
    - [View profile](https://www.softwareadvice.com.au/software/180508/jumpcloud-directory-as-a-service)
    - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/180508/jira-service-management/vs/jumpcloud-directory-as-a-service)
13. **SysAid** — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm)
    - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/158389/jira-service-management/vs/sysaid-it-crm)
14. **IT Glue** — 4.6/5 (331 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
    - [View profile](https://www.softwareadvice.com.au/software/351312/it-glue)
    - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/351312/jira-service-management/vs/it-glue)
15. **monday.com** — 4.6/5 (5726 reviews) — monday.com is a work and project management platform that helps teams of all sizes plan, prioritize, manage, and exec...
    - [View profile](https://www.softwareadvice.com.au/software/131008/monday-com)
    - [Compare vs JIRA Service Management](https://www.softwareadvice.com.au/compare/116349/131008/jira-service-management/vs/monday-com)

## Related Categories

- [CMDB Software](https://www.softwareadvice.com.au/directory/4249/cmdb/software)
- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)
- [Complaint Management Software](https://www.softwareadvice.com.au/directory/499/complaint-management/software)
- [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software)
- [Service Desk Software](https://www.softwareadvice.com.au/directory/4256/service-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/116349/jira-service-management)
- [View Product Profile](https://www.softwareadvice.com.au/software/116349/jira-service-management)

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