---
description: Review of Customer Communities Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Customer Communities | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Community Software](/directory/4515/community/software) > [Customer Communities](/software/137935/insided) > [Customer Communities Alternatives](https://www.softwareadvice.com.au/alternatives/137935/insided)

# Alternatives to Customer Communities

Canonical: https://www.softwareadvice.com.au/alternatives/137935/insided

> Explore the top alternatives to Customer Communities. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
   - [View profile](https://www.softwareadvice.com.au/software/128326/bitrix24)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/128326/137935/bitrix24/vs/insided)
2. **Slack** — 4.7/5 (24046 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
   - [View profile](https://www.softwareadvice.com.au/software/154669/slack)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/137935/154669/insided/vs/slack)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/26892/137935/zendesk-talk/vs/insided)
4. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/109980/137935/liveagent/vs/insided)
5. **Bettermode** — 4.7/5 (94 reviews) — Bettermode is an all-in-one customer community platform to engage customers and build meaningful experiences. A commu...
   - [View profile](https://www.softwareadvice.com.au/software/145606/tribe)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/137935/145606/insided/vs/tribe)
6. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/137935/393877/insided/vs/zoho-desk)
7. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service platform designed for small to large businesses manage contacts, reques...
   - [View profile](https://www.softwareadvice.com.au/software/87104/hubspot-service-hub)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/87104/137935/hubspot-service-hub/vs/insided)
8. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
   - [View profile](https://www.softwareadvice.com.au/software/318585/issuetrak)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/137935/318585/insided/vs/issuetrak)
9. **TeamSupport** — 4.5/5 (848 reviews) — TeamSupport is purpose-built for B2B SaaS companies to gain a 365° view of the customer. Centralize every interaction...
   - [View profile](https://www.softwareadvice.com.au/software/2808/teamsupport)
   - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/2808/137935/teamsupport/vs/insided)
10. **Groove** — 4.5/5 (87 reviews) — Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their custome...
    - [View profile](https://www.softwareadvice.com.au/software/110166/groove)
    - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/110166/137935/groove/vs/insided)
11. **elevio** — 4.6/5 (30 reviews) — Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base....
    - [View profile](https://www.softwareadvice.com.au/software/43908/elevio)
    - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/43908/137935/elevio/vs/insided)
12. **Capacity** — 4.5/5 (14 reviews) — Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workfl...
    - [View profile](https://www.softwareadvice.com.au/software/183274/capacity)
    - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/137935/183274/insided/vs/capacity)
13. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and custo...
    - [View profile](https://www.softwareadvice.com.au/software/83835/engagebay)
    - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/83835/137935/engagebay/vs/insided)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.com.au/software/363691/service-cloud)
    - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/137935/363691/insided/vs/service-cloud)
15. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
    - [View profile](https://www.softwareadvice.com.au/software/27068/livechat)
    - [Compare vs Customer Communities](https://www.softwareadvice.com.au/compare/27068/137935/livechat/vs/insided)

## Related Categories

- [Community Software](https://www.softwareadvice.com.au/directory/4515/community/software)
- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)
- [Social Networking Tools](https://www.softwareadvice.com.au/directory/4178/social-networking/software)
- [Customer Success Software](https://www.softwareadvice.com.au/directory/4628/customer-success/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/137935/insided)
- [View Product Profile](https://www.softwareadvice.com.au/software/137935/insided)

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