---
description: Review of Intelligent Service Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Intelligent Service Management | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [Intelligent Service Management](/software/164920/cloud-service-management) > [Intelligent Service Management Alternatives](https://www.softwareadvice.com.au/alternatives/164920/cloud-service-management)

# Alternatives to Intelligent Service Management

Canonical: https://www.softwareadvice.com.au/alternatives/164920/cloud-service-management

> Explore the top alternatives to Intelligent Service Management. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.com.au/software/436317/freshservice)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/436317/cloud-service-management/vs/freshservice)
2. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
   - [View profile](https://www.softwareadvice.com.au/software/174544/boss-support-central)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/174544/cloud-service-management/vs/boss-support-central)
3. **Alloy Navigator** — 4.5/5 (64 reviews) — Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage thei...
   - [View profile](https://www.softwareadvice.com.au/software/57082/alloy-navigator)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/57082/164920/alloy-navigator/vs/cloud-service-management)
4. **ChangeGear** — 4.0/5 (51 reviews) — ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise w...
   - [View profile](https://www.softwareadvice.com.au/software/128878/changegear)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/128878/164920/changegear/vs/cloud-service-management)
5. **SmartITSM** — 4.6/5 (8 reviews) — Designed for businesses of all sizes, SmartITSM is an IT service management software that helps businesses identify e...
   - [View profile](https://www.softwareadvice.com.au/software/431222/smartitsm)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/431222/cloud-service-management/vs/smartitsm)
6. **Virima** — 4.6/5 (15 reviews) — Virima Inc. is singularly focused on reducing the cost and complexities of managing enterprise IT systems and assets ...
   - [View profile](https://www.softwareadvice.com.au/software/269087/virima)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/269087/cloud-service-management/vs/virima)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.com.au/software/116349/jira-service-management)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/116349/164920/jira-service-management/vs/cloud-service-management)
8. **Canfigure** — 4.7/5 (22 reviews) — Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choos...
   - [View profile](https://www.softwareadvice.com.au/software/264673/canfigure)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/264673/cloud-service-management/vs/canfigure)
9. **C2** — 4.3/5 (14 reviews) — Organizations today rely on service teams to support a wide range of internal operations, from IT support and onboard...
   - [View profile](https://www.softwareadvice.com.au/software/337609/c2-atom)
   - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/337609/cloud-service-management/vs/c2-atom)
10. **Issuetrak** — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
    - [View profile](https://www.softwareadvice.com.au/software/318585/issuetrak)
    - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/318585/cloud-service-management/vs/issuetrak)
11. **Xurrent** — 4.7/5 (27 reviews) — Xurrent is the modern service management platform that moves work forward. It unifies ITSM, ESM, and ITOM on one secu...
    - [View profile](https://www.softwareadvice.com.au/software/140815/itrp)
    - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/140815/164920/itrp/vs/cloud-service-management)
12. **SysAid** — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm)
    - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/158389/164920/sysaid-it-crm/vs/cloud-service-management)
13. **Deepser** — 4.6/5 (56 reviews) — Deepser is an ITSM software that allows businesses to manage all services in a single platform and organize support r...
    - [View profile](https://www.softwareadvice.com.au/software/426975/deepser)
    - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/426975/cloud-service-management/vs/deepser)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
    - [View profile](https://www.softwareadvice.com.au/software/30413/samanage)
    - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/30413/164920/samanage/vs/cloud-service-management)
15. **Vivantio** — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
    - [View profile](https://www.softwareadvice.com.au/software/394868/vivantio-pro)
    - [Compare vs Intelligent Service Management](https://www.softwareadvice.com.au/compare/164920/394868/cloud-service-management/vs/vivantio-pro)

## Related Categories

- [Online Help Desk Software](https://www.softwareadvice.com.au/directory/3529/online/software)
- [Computer Inventory Software](https://www.softwareadvice.com.au/directory/3721/computer-inventory/software)
- [Help Desk Software for Schools](https://www.softwareadvice.com.au/directory/3857/schools/software)
- [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software)
- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/164920/cloud-service-management)
- [View Product Profile](https://www.softwareadvice.com.au/software/164920/cloud-service-management)

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