---
description: Review of Consol CM/Helpdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Consol CM/Helpdesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Consol CM/Helpdesk](/software/195868/consol-cm-helpdesk) > [Consol CM/Helpdesk Alternatives](https://www.softwareadvice.com.au/alternatives/195868/consol-cm-helpdesk)

# Alternatives to Consol CM/Helpdesk

Canonical: https://www.softwareadvice.com.au/alternatives/195868/consol-cm-helpdesk

> Explore the top alternatives to Consol CM/Helpdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as we...
   - [View profile](https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/195868/360387/consol-cm-helpdesk/vs/manageengine-servicedesk-plus)
2. **Freshservice** — 4.6/5 (803 reviews) — Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that nee...
   - [View profile](https://www.softwareadvice.com.au/software/436317/freshservice)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/195868/436317/consol-cm-helpdesk/vs/freshservice)
3. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Atera is a cloud-based IT management platform built for managed service providers (MSPs) and internal IT departments ...
   - [View profile](https://www.softwareadvice.com.au/software/125932/atera)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/125932/195868/atera/vs/consol-cm-helpdesk)
4. **HaloITSM** — 4.7/5 (44 reviews) — HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizat...
   - [View profile](https://www.softwareadvice.com.au/software/343984/haloitsm)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/195868/343984/consol-cm-helpdesk/vs/haloitsm)
5. **Freshdesk** — 4.5/5 (3487 reviews) — Freshdesk is a cloud-based customer service help desk solution serving businesses of all sizes, across industries suc...
   - [View profile](https://www.softwareadvice.com.au/software/110247/freshdesk)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/110247/195868/freshdesk/vs/consol-cm-helpdesk)
6. **ManageEngine Endpoint Central** — 4.6/5 (1877 reviews) — Endpoint Central is a unified endpoint management and security platform built for IT teams managing diverse device en...
   - [View profile](https://www.softwareadvice.com.au/software/117339/manageengine-endpoint-central)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/117339/195868/manageengine-endpoint-central/vs/consol-cm-helpdesk)
7. **ServiceNow** — 4.5/5 (361 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
   - [View profile](https://www.softwareadvice.com.au/software/27432/service-now)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/27432/195868/service-now/vs/consol-cm-helpdesk)
8. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix is an award-winning, no-code ITSM/ESM platform with native AI and automation that helps IT teams automate...
   - [View profile](https://www.softwareadvice.com.au/software/65333/teamdynamix)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/65333/195868/teamdynamix/vs/consol-cm-helpdesk)
9. **SysAid** — 4.5/5 (523 reviews) — Most AI tools tell IT what to do. SysAid's AI does it. SysAid pairs world-class ITSM with agentic AI built to act fro...
   - [View profile](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm)
   - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/158389/195868/sysaid-it-crm/vs/consol-cm-helpdesk)
10. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets...
    - [View profile](https://www.softwareadvice.com.au/software/310334/desk-manager)
    - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/195868/310334/consol-cm-helpdesk/vs/desk-manager)
11. **JIRA Service Management** — 4.5/5 (779 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
    - [View profile](https://www.softwareadvice.com.au/software/116349/jira-service-management)
    - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/116349/195868/jira-service-management/vs/consol-cm-helpdesk)
12. **IT Glue** — 4.6/5 (342 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
    - [View profile](https://www.softwareadvice.com.au/software/351312/it-glue)
    - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/195868/351312/consol-cm-helpdesk/vs/it-glue)
13. **Zoho Assist** — 4.7/5 (1497 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
    - [View profile](https://www.softwareadvice.com.au/software/392373/zoho-assist)
    - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/195868/392373/consol-cm-helpdesk/vs/zoho-assist)
14. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional cu...
    - [View profile](https://www.softwareadvice.com.au/software/174544/boss-support-central)
    - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/174544/195868/boss-support-central/vs/consol-cm-helpdesk)
15. **Mint Service Desk** — 4.8/5 (23 reviews) — Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information ...
    - [View profile](https://www.softwareadvice.com.au/software/162247/mint-service-desk)
    - [Compare vs Consol CM/Helpdesk](https://www.softwareadvice.com.au/compare/162247/195868/mint-service-desk/vs/consol-cm-helpdesk)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/195868/consol-cm-helpdesk)
- [View Product Profile](https://www.softwareadvice.com.au/software/195868/consol-cm-helpdesk)

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