---
description: Review of Talkdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Talkdesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Talkdesk](/software/20039/talkdesk) > [Talkdesk Alternatives](https://www.softwareadvice.com.au/alternatives/20039/talkdesk)

# Alternatives to Talkdesk

Canonical: https://www.softwareadvice.com.au/alternatives/20039/talkdesk

> Explore the top alternatives to Talkdesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/26892/talkdesk/vs/zendesk-talk)
2. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. C...
   - [View profile](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/2764/20039/salesforce-sales-cloud/vs/talkdesk)
3. **LiveChat** — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.com.au/software/27068/livechat)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/27068/talkdesk/vs/livechat)
4. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/109980/talkdesk/vs/liveagent)
5. **CallTools** — 4.8/5 (155 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
   - [View profile](https://www.softwareadvice.com.au/software/223069/calltools)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/223069/talkdesk/vs/calltools)
6. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.com.au/software/110247/freshdesk)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/110247/talkdesk/vs/freshdesk)
7. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.com.au/software/20063/five9)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/20063/talkdesk/vs/five9)
8. **CloudAgent** — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
   - [View profile](https://www.softwareadvice.com.au/software/103643/ozonetel-cloudagent)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/103643/talkdesk/vs/ozonetel-cloudagent)
9. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist is a cloud-based remote support software designed for organizations of all sizes. The solution allows IT ...
   - [View profile](https://www.softwareadvice.com.au/software/392373/zoho-assist)
   - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/392373/talkdesk/vs/zoho-assist)
10. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.com.au/software/157633/tidio-chat)
    - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/157633/talkdesk/vs/tidio-chat)
11. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.com.au/software/378292/intercom)
    - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/378292/talkdesk/vs/intercom)
12. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
    - [View profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
    - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/393877/talkdesk/vs/zoho-desk)
13. **Dynamics 365** — 4.4/5 (5811 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
    - [View profile](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm)
    - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/106335/talkdesk/vs/microsoft-dynamics-crm)
14. **Amazon Connect** — 4.5/5 (92 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
    - [View profile](https://www.softwareadvice.com.au/software/352892/amazon-connect)
    - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/352892/talkdesk/vs/amazon-connect)
15. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a customer service platform designed to support organizations in managing interactions ac...
    - [View profile](https://www.softwareadvice.com.au/software/363691/service-cloud)
    - [Compare vs Talkdesk](https://www.softwareadvice.com.au/compare/20039/363691/talkdesk/vs/service-cloud)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Call Monitoring Software](https://www.softwareadvice.com.au/directory/1811/monitoring/software)
- [IVR Software](https://www.softwareadvice.com.au/directory/1572/ivr-system/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/20039/talkdesk)
- [View Product Profile](https://www.softwareadvice.com.au/software/20039/talkdesk)

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