---
description: Review of Helpwise Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Helpwise | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/4658/customer-support/software) > [Helpwise](/software/348193/helpwise) > [Helpwise Alternatives](https://www.softwareadvice.com.au/alternatives/348193/helpwise)

# Alternatives to Helpwise

Canonical: https://www.softwareadvice.com.au/alternatives/348193/helpwise

> Explore the top alternatives to Helpwise. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/348193/393877/helpwise/vs/zoho-desk)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/26892/348193/zendesk-talk/vs/helpwise)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.com.au/software/110247/freshdesk)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/110247/348193/freshdesk/vs/helpwise)
4. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/109980/348193/liveagent/vs/helpwise)
5. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI help desk software designed for sleek, fast-moving teams. It rejects the false trade-off that p...
   - [View profile](https://www.softwareadvice.com.au/software/60479/hiver)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/60479/348193/hiver/vs/helpwise)
6. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
   - [View profile](https://www.softwareadvice.com.au/software/44733/front)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/44733/348193/front/vs/helpwise)
7. **Help Scout** — 4.6/5 (225 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
   - [View profile](https://www.softwareadvice.com.au/software/2280/help-scout)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/2280/348193/help-scout/vs/helpwise)
8. **Agile CRM** — 4.1/5 (524 reviews) — Agile CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses....
   - [View profile](https://www.softwareadvice.com.au/software/6827/agile-crm)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/6827/348193/agile-crm/vs/helpwise)
9. **EngageBay CRM** — 4.7/5 (907 reviews) — EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and custo...
   - [View profile](https://www.softwareadvice.com.au/software/83835/engagebay)
   - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/83835/348193/engagebay/vs/helpwise)
10. **Slack** — 4.7/5 (24046 reviews) — Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across or...
    - [View profile](https://www.softwareadvice.com.au/software/154669/slack)
    - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/154669/348193/slack/vs/helpwise)
11. **Intercom** — 4.5/5 (1131 reviews) — Intercom is the only complete Customer Service solution that provides a seamless customer experience across automatio...
    - [View profile](https://www.softwareadvice.com.au/software/378292/intercom)
    - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/348193/378292/helpwise/vs/intercom)
12. **Pipefy** — 4.6/5 (319 reviews) — Pipefy is a business orchestration and automation platform designed to help organizations digitize and automate proce...
    - [View profile](https://www.softwareadvice.com.au/software/447784/pipefy-procurement)
    - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/348193/447784/helpwise/vs/pipefy-procurement)
13. **User.com** — 4.6/5 (36 reviews) — User.com is a full-stack marketing automation platform that converts visitors into satisfied and loyal customers. The...
    - [View profile](https://www.softwareadvice.com.au/software/99203/user-com)
    - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/99203/348193/user-com/vs/helpwise)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.com.au/software/157633/tidio-chat)
    - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/157633/348193/tidio-chat/vs/helpwise)
15. **Missive** — 4.9/5 (147 reviews) — Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their exist...
    - [View profile](https://www.softwareadvice.com.au/software/299830/missive)
    - [Compare vs Helpwise](https://www.softwareadvice.com.au/compare/299830/348193/missive/vs/helpwise)

## Related Categories

- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)
- [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/348193/helpwise)
- [View Product Profile](https://www.softwareadvice.com.au/software/348193/helpwise)

-----

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