---
description: Review of Amazon Connect Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Amazon Connect | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Amazon Connect](/software/352892/amazon-connect) > [Amazon Connect Alternatives](https://www.softwareadvice.com.au/alternatives/352892/amazon-connect)

# Alternatives to Amazon Connect

Canonical: https://www.softwareadvice.com.au/alternatives/352892/amazon-connect

> Explore the top alternatives to Amazon Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Aircall** — 4.2/5 (458 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
   - [View profile](https://www.softwareadvice.com.au/software/77031/aircall)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/77031/352892/aircall/vs/amazon-connect)
2. **Ringover** — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.com.au/software/120988/ringover)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/120988/352892/ringover/vs/amazon-connect)
3. **CallTools** — 4.8/5 (155 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
   - [View profile](https://www.softwareadvice.com.au/software/223069/calltools)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/223069/352892/calltools/vs/amazon-connect)
4. **Convoso** — 4.5/5 (386 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
   - [View profile](https://www.softwareadvice.com.au/software/2799/safesoft-contact)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/2799/352892/safesoft-contact/vs/amazon-connect)
5. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based outbound customer engagement platform for call centers and sales teams. Our all-in-one pla...
   - [View profile](https://www.softwareadvice.com.au/software/171343/readymode)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/171343/352892/readymode/vs/amazon-connect)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/26892/352892/zendesk-talk/vs/amazon-connect)
7. **DialedIn CCaaS** — 4.8/5 (314 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
   - [View profile](https://www.softwareadvice.com.au/software/20027/chasedata)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/20027/352892/chasedata/vs/amazon-connect)
8. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.com.au/software/20063/five9)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/20063/352892/five9/vs/amazon-connect)
9. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/109980/352892/liveagent/vs/amazon-connect)
10. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered ...
    - [View profile](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip)
    - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/2683/352892/nextiva-business-voip/vs/amazon-connect)
11. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The tru...
    - [View profile](https://www.softwareadvice.com.au/software/231268/calabrio-one-suite)
    - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/231268/352892/calabrio-one-suite/vs/amazon-connect)
12. **CallHippo** — 4.4/5 (675 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
    - [View profile](https://www.softwareadvice.com.au/software/80310/callhippo)
    - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/80310/352892/callhippo/vs/amazon-connect)
13. **CloudAgent** — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
    - [View profile](https://www.softwareadvice.com.au/software/103643/ozonetel-cloudagent)
    - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/103643/352892/ozonetel-cloudagent/vs/amazon-connect)
14. **Nextiva Contact Center** — 4.5/5 (112 reviews) — Nextiva Contact Center is an AI-enabled solution that helps businesses manage customer interactions. The platform inc...
    - [View profile](https://www.softwareadvice.com.au/software/20035/nextiva-contact-center)
    - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/20035/352892/nextiva-contact-center/vs/amazon-connect)
15. **XCALLY** — 4.8/5 (130 reviews) — XCALLY is an on-premise and cloud-based contact center solution that handles multiple channels including voice, chat,...
    - [View profile](https://www.softwareadvice.com.au/software/163156/xcally)
    - [Compare vs Amazon Connect](https://www.softwareadvice.com.au/compare/163156/352892/xcally/vs/amazon-connect)

## Related Categories

- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Call Accounting Software](https://www.softwareadvice.com.au/directory/4743/call-accounting/software)
- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/352892/amazon-connect)
- [View Product Profile](https://www.softwareadvice.com.au/software/352892/amazon-connect)

-----

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