---
description: Review of BoldDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BoldDesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [BoldDesk](/software/359821/bolddesk) > [BoldDesk Alternatives](https://www.softwareadvice.com.au/alternatives/359821/bolddesk)

# Alternatives to BoldDesk

Canonical: https://www.softwareadvice.com.au/alternatives/359821/bolddesk

> Explore the top alternatives to BoldDesk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/359821/393877/bolddesk/vs/zoho-desk)
2. **Freshservice** — 4.5/5 (688 reviews) — Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify the...
   - [View profile](https://www.softwareadvice.com.au/software/436317/freshservice)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/359821/436317/bolddesk/vs/freshservice)
3. **Zendesk Suite** — 4.4/5 (4076 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/26892/359821/zendesk-talk/vs/bolddesk)
4. **Freshdesk** — 4.5/5 (3410 reviews) — Freshdesk is a cloud-based customer service solution that helps businesses resolve customer queries across every cust...
   - [View profile](https://www.softwareadvice.com.au/software/110247/freshdesk)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/110247/359821/freshdesk/vs/bolddesk)
5. **LiveAgent** — 4.7/5 (1755 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/109980/359821/liveagent/vs/bolddesk)
6. **JIRA Service Management** — 4.5/5 (764 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
   - [View profile](https://www.softwareadvice.com.au/software/116349/jira-service-management)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/116349/359821/jira-service-management/vs/bolddesk)
7. **Milvus** — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
   - [View profile](https://www.softwareadvice.com.au/software/246233/milvus)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/246233/359821/milvus/vs/bolddesk)
8. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — BeyondTrust Remote Support helps you to support all of your systems over the web, even if they are behind firewalls y...
   - [View profile](https://www.softwareadvice.com.au/software/127126/bomgar)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/127126/359821/bomgar/vs/bolddesk)
9. **LiveChat** — 4.6/5 (1716 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
   - [View profile](https://www.softwareadvice.com.au/software/27068/livechat)
   - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/27068/359821/livechat/vs/bolddesk)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo is a remote desktop software for Windows, macOS, iOS, Android, and Linux. Using placed servers throughout the...
    - [View profile](https://www.softwareadvice.com.au/software/100976/supremo)
    - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/100976/359821/supremo/vs/bolddesk)
11. **ServiceNow** — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
    - [View profile](https://www.softwareadvice.com.au/software/27432/service-now)
    - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/27432/359821/service-now/vs/bolddesk)
12. **SysAid** — 4.5/5 (512 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
    - [View profile](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm)
    - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/158389/359821/sysaid-it-crm/vs/bolddesk)
13. **Raiseaticket** — 4.7/5 (46 reviews) — Raiseaticket is a cloud-based helpdesk solution designed to help businesses across various industries organize and st...
    - [View profile](https://www.softwareadvice.com.au/software/461867/Raiseaticket)
    - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/359821/461867/bolddesk/vs/Raiseaticket)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
    - [View profile](https://www.softwareadvice.com.au/software/157633/tidio-chat)
    - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/157633/359821/tidio-chat/vs/bolddesk)
15. **Desk Manager** — 4.8/5 (106 reviews) — Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets...
    - [View profile](https://www.softwareadvice.com.au/software/310334/desk-manager)
    - [Compare vs BoldDesk](https://www.softwareadvice.com.au/compare/310334/359821/desk-manager/vs/bolddesk)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [IT Ticketing Systems Software](https://www.softwareadvice.com.au/directory/1630/it-ticketing/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/359821/bolddesk)
- [View Product Profile](https://www.softwareadvice.com.au/software/359821/bolddesk)

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