---
description: Review of Cresta Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cresta | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/4847/conversation-intelligence/software) > [Cresta](/software/362595/cresta) > [Cresta Alternatives](https://www.softwareadvice.com.au/alternatives/362595/cresta)

# Alternatives to Cresta

Canonical: https://www.softwareadvice.com.au/alternatives/362595/cresta

> Explore the top alternatives to Cresta. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Ringover** — 4.7/5 (866 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
   - [View profile](https://www.softwareadvice.com.au/software/120988/ringover)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/120988/362595/ringover/vs/cresta)
2. **LiveAgent** — 4.7/5 (1772 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/109980/362595/liveagent/vs/cresta)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is a workforce performance software that helps contact centers work smarter, faster, and better. The tru...
   - [View profile](https://www.softwareadvice.com.au/software/231268/calabrio-one-suite)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/231268/362595/calabrio-one-suite/vs/cresta)
4. **Nextiva** — 4.6/5 (916 reviews) — Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered ...
   - [View profile](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/2683/362595/nextiva-business-voip/vs/cresta)
5. **CallHippo** — 4.4/5 (679 reviews) — CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and ...
   - [View profile](https://www.softwareadvice.com.au/software/80310/callhippo)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/80310/362595/callhippo/vs/cresta)
6. **Zendesk Suite** — 4.4/5 (4078 reviews) — Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, ...
   - [View profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/26892/362595/zendesk-talk/vs/cresta)
7. **Amazon Connect** — 4.5/5 (93 reviews) — Amazon Connect is a cloud-based contact center service that offers omnichannel customer service using machine learnin...
   - [View profile](https://www.softwareadvice.com.au/software/352892/amazon-connect)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/352892/362595/amazon-connect/vs/cresta)
8. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.com.au/software/323407/pureconnect)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/323407/362595/pureconnect/vs/cresta)
9. **Gladly** — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
   - [View profile](https://www.softwareadvice.com.au/software/168565/gladly)
   - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/168565/362595/gladly/vs/cresta)
10. **JustCall** — 4.1/5 (224 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
    - [View profile](https://www.softwareadvice.com.au/software/75453/justcall)
    - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/75453/362595/justcall/vs/cresta)
11. **Five9** — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
    - [View profile](https://www.softwareadvice.com.au/software/20063/five9)
    - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/20063/362595/five9/vs/cresta)
12. **inconnect** — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
    - [View profile](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center)
    - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/171892/362595/inconcert-omnichannel-contact-center/vs/cresta)
13. **Dialpad** — 4.2/5 (562 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
    - [View profile](https://www.softwareadvice.com.au/software/74028/dialpad)
    - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/74028/362595/dialpad/vs/cresta)
14. **Aircall** — 4.2/5 (459 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
    - [View profile](https://www.softwareadvice.com.au/software/77031/aircall)
    - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/77031/362595/aircall/vs/cresta)
15. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
    - [View profile](https://www.softwareadvice.com.au/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Cresta](https://www.softwareadvice.com.au/compare/20067/362595/nice-incontact-cxone-workforce/vs/cresta)

## Related Categories

- [Conversation Intelligence](https://www.softwareadvice.com.au/directory/4847/conversation-intelligence/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.com.au/directory/4478/quality-assurance/software)
- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/362595/cresta)
- [View Product Profile](https://www.softwareadvice.com.au/software/362595/cresta)

-----

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