---
description: Review of Cisco Unified Contact Center Express Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Unified Contact Center Express | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Cisco Unified Contact Center Express](/software/391960/cisco-unified-contact-center-express) > [Cisco Unified Contact Center Express Alternatives](https://www.softwareadvice.com.au/alternatives/391960/cisco-unified-contact-center-express)

# Alternatives to Cisco Unified Contact Center Express

Canonical: https://www.softwareadvice.com.au/alternatives/391960/cisco-unified-contact-center-express

> Explore the top alternatives to Cisco Unified Contact Center Express. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **NiCE CXone** — 4.2/5 (581 reviews) — NiCE is a cloud-based platform with native applications for ACD/IVR, omnichannel routing, workforce engagement manage...
   - [View profile](https://www.softwareadvice.com.au/software/20067/nice-incontact-cxone-workforce)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/20067/391960/nice-incontact-cxone-workforce/vs/cisco-unified-contact-center-express)
2. **Assembled** — 4.7/5 (85 reviews) — The world of support operations is evolving at an aggressive pace — in-house agents have more demanding roles, outsou...
   - [View profile](https://www.softwareadvice.com.au/software/359506/assembled)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/359506/391960/assembled/vs/cisco-unified-contact-center-express)
3. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabri...
   - [View profile](https://www.softwareadvice.com.au/software/231268/calabrio-one-suite)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/231268/391960/calabrio-one-suite/vs/cisco-unified-contact-center-express)
4. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.com.au/software/323407/pureconnect)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/323407/391960/pureconnect/vs/cisco-unified-contact-center-express)
5. **Five9** — 4.2/5 (484 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
   - [View profile](https://www.softwareadvice.com.au/software/20063/five9)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/20063/391960/five9/vs/cisco-unified-contact-center-express)
6. **Talkdesk** — 4.5/5 (733 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
   - [View profile](https://www.softwareadvice.com.au/software/20039/talkdesk)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/20039/391960/talkdesk/vs/cisco-unified-contact-center-express)
7. **Insightful** — 4.8/5 (241 reviews) — Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across peopl...
   - [View profile](https://www.softwareadvice.com.au/software/171184/workpuls)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/171184/391960/workpuls/vs/cisco-unified-contact-center-express)
8. **TCN** — 4.5/5 (57 reviews) — TCN is a cloud-based call center solution that caters to various industry verticals, including health care, automotiv...
   - [View profile](https://www.softwareadvice.com.au/software/63541/tcn)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/63541/391960/tcn/vs/cisco-unified-contact-center-express)
9. **RingCentral Engage Voice** — 4.5/5 (23 reviews) — RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce...
   - [View profile](https://www.softwareadvice.com.au/software/89362/ringcentral-engage-voice)
   - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/89362/391960/ringcentral-engage-voice/vs/cisco-unified-contact-center-express)
10. **Kixie PowerCall** — 4.6/5 (295 reviews) — Kixie: AI-Powered Revenue Communication for High-Performing Teams Kixie is a next-generation revenue engagement platf...
    - [View profile](https://www.softwareadvice.com.au/software/28441/kixie-powercall)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/28441/391960/kixie-powercall/vs/cisco-unified-contact-center-express)
11. **Aspect Workforce** — 4.2/5 (251 reviews) — Aspect Workforce is a premier workforce management (WFM) solution, built to drive productivity, efficiency, and emplo...
    - [View profile](https://www.softwareadvice.com.au/software/35655/aspectwork)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/35655/391960/aspectwork/vs/cisco-unified-contact-center-express)
12. **RingCX** — 4.2/5 (258 reviews) — RingCX is a contact center solution that redefines customer service through a seamless blend of advanced technology a...
    - [View profile](https://www.softwareadvice.com.au/software/24307/ringcentral-contact)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/24307/391960/ringcentral-contact/vs/cisco-unified-contact-center-express)
13. **Dynamics 365** — 4.4/5 (5846 reviews) — Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on...
    - [View profile](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/106335/391960/microsoft-dynamics-crm/vs/cisco-unified-contact-center-express)
14. **Workforce Optimization (WFO)** — 4.4/5 (19 reviews) — Workforce Optimization (WFO) is a cloud-based workforce optimization software that enables call centers to manage sta...
    - [View profile](https://www.softwareadvice.com.au/software/143050/workforce-optimization-wfo)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/143050/391960/workforce-optimization-wfo/vs/cisco-unified-contact-center-express)
15. **8x8 Contact Center** — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
    - [View profile](https://www.softwareadvice.com.au/software/391471/8x8-contact-center)
    - [Compare vs Cisco Unified Contact Center Express](https://www.softwareadvice.com.au/compare/391471/391960/8x8-contact-center/vs/cisco-unified-contact-center-express)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)
- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.com.au/directory/1855/workforce-management-optimization/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/391960/cisco-unified-contact-center-express)
- [View Product Profile](https://www.softwareadvice.com.au/software/391960/cisco-unified-contact-center-express)

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