---
description: Review of Cisco Finesse Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cisco Finesse | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Cisco Finesse](/software/424125/cisco-finesse) > [Cisco Finesse Alternatives](https://www.softwareadvice.com.au/alternatives/424125/cisco-finesse)

# Alternatives to Cisco Finesse

Canonical: https://www.softwareadvice.com.au/alternatives/424125/cisco-finesse

> Explore the top alternatives to Cisco Finesse. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16298 reviews) — WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer qu...
   - [View profile](https://www.softwareadvice.com.au/software/285733/whatsapp)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/285733/424125/whatsapp/vs/cisco-finesse)
2. **Viber** — 4.4/5 (4058 reviews) — Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients...
   - [View profile](https://www.softwareadvice.com.au/software/146449/viber)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/146449/424125/viber/vs/cisco-finesse)
3. **Telegram** — 4.7/5 (6406 reviews) — Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utili...
   - [View profile](https://www.softwareadvice.com.au/software/146545/telegram)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/146545/424125/telegram/vs/cisco-finesse)
4. **Text Request** — 4.6/5 (1193 reviews) — Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messag...
   - [View profile](https://www.softwareadvice.com.au/software/306855/text-request)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/306855/424125/text-request/vs/cisco-finesse)
5. **LiveAgent** — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
   - [View profile](https://www.softwareadvice.com.au/software/109980/liveagent)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/109980/424125/liveagent/vs/cisco-finesse)
6. **Sociocs** — 4.6/5 (118 reviews) — Sociocs is a cloud-based customer communications management platform designed for small to mid-size businesses across...
   - [View profile](https://www.softwareadvice.com.au/software/377457/sociocs)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/377457/424125/sociocs/vs/cisco-finesse)
7. **Zoho Desk** — 4.5/5 (2211 reviews) — Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key feature...
   - [View profile](https://www.softwareadvice.com.au/software/393877/zoho-desk)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/393877/424125/zoho-desk/vs/cisco-finesse)
8. **Weave** — 4.3/5 (668 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
   - [View profile](https://www.softwareadvice.com.au/software/158992/weave)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/158992/424125/weave/vs/cisco-finesse)
9. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
   - [View profile](https://www.softwareadvice.com.au/software/323407/pureconnect)
   - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/323407/424125/pureconnect/vs/cisco-finesse)
10. **Glassix** — 5.0/5 (103 reviews) — Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communica...
    - [View profile](https://www.softwareadvice.com.au/software/419790/glassix)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/419790/424125/glassix/vs/cisco-finesse)
11. **Front** — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
    - [View profile](https://www.softwareadvice.com.au/software/44733/front)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/44733/424125/front/vs/cisco-finesse)
12. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses the tools they need to communicate efficiently with customers. The comprehensive messaging...
    - [View profile](https://www.softwareadvice.com.au/software/252687/superchat)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/252687/424125/superchat/vs/cisco-finesse)
13. **Sobot** — 4.9/5 (92 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
    - [View profile](https://www.softwareadvice.com.au/software/524506/Sobot)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/424125/524506/cisco-finesse/vs/Sobot)
14. **CXone Mpower** — 4.2/5 (581 reviews) — CXone Mpower is a tool that enables organizations to orchestrate every type of interaction—from voice and digital mes...
    - [View profile](https://www.softwareadvice.com.au/software/20067/nice-incontact-cxone-workforce)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/20067/424125/nice-incontact-cxone-workforce/vs/cisco-finesse)
15. **Missive** — 4.9/5 (147 reviews) — Missive is an inbox collaboration platform that allows teams to work together on email without disrupting their exist...
    - [View profile](https://www.softwareadvice.com.au/software/299830/missive)
    - [Compare vs Cisco Finesse](https://www.softwareadvice.com.au/compare/299830/424125/missive/vs/cisco-finesse)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software)
- [Contact Centre Quality Assurance Software](https://www.softwareadvice.com.au/directory/4478/quality-assurance/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/alternatives/424125/cisco-finesse)
- [View Product Profile](https://www.softwareadvice.com.au/software/424125/cisco-finesse)

-----

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