5 Best medical practice software

Published on 09/09/2022 by Ojasvini

Medical practice management software can potentially help users automate daily medical operational tasks. In this article, we have curated a list of the five best medical practice management systems having a minimum of 4.3/5 star user ratings listed on Software Advice Australia.

Medical practice management software can help doctors and other staff members potentially manage all administrative tasks

Operating a clinic may involve multiple tasks such as medical billing, patient care, patient scheduling, physician scheduling and claims management. Managing all such aspects might be a bit challenging. In such a scenario, medical practice management software might help hospitals, clinic owners, and people involved in other healthcare organisations streamline operations related to medical practices.

What is medical practice management software?

Medical practice management software are tools that help automate daily medical tasks such as patient care, appointment scheduling, claim processing, patient records management, medical billing, e-prescribing and other operational functions for medical practices. With the help of this software, doctors and other staff members can potentially manage all administrative tasks from one centralised place and effectively focus on patient care.

In this article, we have given a list of the best five medical practice management software. The tools have been selected based on factors such as software having user ratings above 4.3/5 stars and more than 50 user reviews over the past two years. The full methodology for selecting the tools can be found at the end of this article. The tools listed below are arranged in alphabetical order.

1.

InSync’s dashboard showcasing medical emails and scheduled arrival of patients
InSync helps doctors and other staff members track a patient’s medical record. [Source: Software Advice]
  • Value for money- 4.4/5
  • Functionality- 4.4/5 
  • Ease of use- 4.3/5
  • Customer support- 4.7/5

InSync is medical practice management software that provides helpful features such as medical billing, multi-physician scheduling, and treatment planning via a centralised dashboard. With the help of this tool, users can generate patient reports, schedule appointments and manage their workflows. Doctors and other staff members can track a patient’s medical record via the patient portal created by InSync.

Moreover, the tool helps users create an overall estimate of services to be availed by patients and communicate the expected cost beforehand. Users can also connect their practice website with the patient portal and collect all patient information and assessments, schedule telehealth visits, and even collect payments. In addition, the software allows users to submit claims for their medical services, and patients can even submit multiple claims simultaneously. Other helpful features of the tool include e-prescribing (generating computer-based medical prescriptions), medical billing, and electronically sending patient statements. This tool does not offer a free version; additional details on the paid plans can be found on the software’s official website.

2.

Physician cheduling page on Medesk’s dashboard
Medesk helps doctors run video consultations and communicate with their patients worldwide [Source: Software Advice]
  • Value for money- 4.6/5
  • Functionality- 4.5/5 
  • Ease of use- 4.4/5
  • Customer support- 4.8/5

Medesk is medical software that helps doctors manage their clinic’s operational tasks from any location and track their colleagues online. The doctors can even run video consultations and communicate with their patients worldwide. The software provides users with a library of ready-made reports to track the performance of their clinics. Medesk also lets users create new patient records while making a booking. In addition to this, the tool would make doctors’ schedules sync automatically with external calendars on their phones, tablets or laptops.

In addition to this, some of the helpful features of the tool include e-prescribing, treatment planning, medical billing, and multi-physician scheduling. The tool automatically syncs with Google calendar, making it convenient for users to set tasks and reminders. Users can also check the patient’s medical history, including lab results and consultation notes. The patient portal created by the system lets users know everything about their patients, such as billing and payments for services rendered, patients’ medical records, communication history and other questionnaires and forms. This tool does not provide a free version. Additional details on the paid plans can be found on Medesk’s website.

3. Pabau

Report and analytical clinic data via Pabau’s dashboard
Pabau helps users collect payments from clients both in-person and online [Source: Software Advice]
  • Value for money- 4.5/5
  • Functionality- 4.6/5 
  • Ease of use- 4.4/5
  • Customer support- 4.7/5

Pabau is clinic management software that helps users maintain digital client records in a centralised place. The tool lets users manage appointments with its calendar system and access all client details from within the booking. Users can also embed the tool’s booking widget into their websites, allowing clients to book appointments directly. Pabau lets users send SMS/ email reminders to ensure that clients don’t forget their appointments and reduce no-show rates.

In addition, this software allows users to collect payments from clients both in-person and online—using the tool’s integrated point of sale (POS) system. The tool offers the feature of a ‘patient portal’ that provides clients with a user log in, where they can see all previous bookings, treatments and invoices. With the help of this tool, doctors can take online video consultations from any location. Additional helpful features of this software include medical billing, e-prescription, and scheduling multi-physician appointments. Moreover, the tool lets users create customised dashboards to store all their critical data in one place. The system also helps users keep track of staff holidays and leaves and even enables them to store other relevant staff documentation. This software offers a free version (with less than 50 clients), and more details on the paid plans are available on the software’s official website.

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4.

Scheduling appointments for different patients from Revolution EHR’s centralised dashboard
RevolutionEHR helps clients check their online payment and other health-related history [Source: Software Advice]
  • Value for money- 4.6/5
  • Functionality- 4.4/5 
  • Ease of use- 4.4/5
  • Customer support- 4.7/5

RevolutionEHR is cloud-based electronic health record (EHR) and practice management software that helps users schedule appointments for clients and manage their health-related documents. The tool lets users secure patient access via the patient portal and check their online payments and other health-related histories. This software might be a better fit for people dealing with optometry (occupation), measuring eyesight, detecting eye-related disease and prescribing corrective lenses. Other helpful features of this tool include e-prescribing, multi-physician scheduling at one time and medical billing.

This software provides users with admin tools that allow them to customise exactly how much access a client can have. The tool lets clients submit their medical claims online and help users manage patient records, accounting, insurance, optical orders, and inventory management. The tool also offers a health evaluation platform wherein users can record complete and accurate findings using different templates. Revolution EHR does not provide a free version to the users. Additional details on the paid plans can be found on the software’s official website.

5.

RXNT’s patient dashboard displaying all client information
RXNT is medical practice software that also works as electronic medical billing software [Source: Software Advice]
  • Value for money- 4.3/5
  • Functionality- 4.3/5 
  • Ease of use- 4.4/5
  • Customer support- 4.3/5

RXNT is medical practice software that also works as electronic medical billing software and helps users digitally schedule appointments for clients. This software allows users to create online bills for telehealth services and send virtual appointment links directly within patient reminders. People associated with medical practice can manage their daily operational tasks from any location or device. Other helpful features of this tool include claim tracking, reporting, scheduling,e-prescribing, treatment planning, multi-physician scheduling, and patient notifications and reminders.

This tool’s EHR system can help users with record management processes wherein they can communicate with patients and other professionals. RXNT’s cloud-based system instantly lets users collect complete and accurate patient information and lab orders. In addition, users can also share real-time clinical data with patients and other clinicians for better coordination. With this software’s mobile application, users can access the patient portal to manage medical information, schedule appointments, pay bills, and navigate the health journey from a single place. This software does not have a free version. All other details on different paid plans can be viewed at RXNT’s website.

Looking for medical practice management software? Check out our catalogue!

Methodology

To be a part of this list, all five software had to meet the market definition of medical practice management software and other criteria as mentioned below:

  • All five tools justify the market definition of medical practice management software: Practice Management software automates activities such as patient care, scheduling, billing, claims processing and other related operations for medical practices. By streamlining office workflows, doctors and their staff are able to spend more time with patients and less time on administrative tasks. Medical practice software can be utilised by private practices, community health centres, long-term care and behavioural health facilities, hospitals and other health care organisations.
  • The software have the following core features: patient records management, patient scheduling, and physician scheduling.
  • They have average overall ratings above 4.3/5 stars.
  • Have more than 50 user reviews over the past two years (25 July 2020 to 25 July 2022).
  • From our resultant list, we then selected the five best tools with the highest average overall ratings compared to other products.
  • These tools also have the highest ratings regarding the following four features —customer support, ease of use, value for money, and functionality.

This article may refer to products, programs or services that are not available in your country, or that may be restricted under the laws or regulations of your country. We suggest that you consult the software provider directly for information regarding product availability and compliance with local laws.

About the author

Ojasvini is a content analyst for Software Advic. She shares insights about software technologies critical to SMEs. Inspired by growing tech trends and how these help SMEs to grow.

Ojasvini is a content analyst for Software Advic. She shares insights about software technologies critical to SMEs. Inspired by growing tech trends and how these help SMEs to grow.