---
description: Compare Zoom Workplace vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Workplace vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [AI Writing Assistant Software](/directory/4486/ai-writing-assistant/software) > [Zoom Workplace \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.com.au/compare/101384/368594/zoom/vs/zendesk-talk)

# Compare Zoom Workplace vs Zendesk Talk

Canonical: https://www.softwareadvice.com.au/compare/101384/368594/zoom/vs/zendesk-talk

> Detailed comparison between Zoom Workplace and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Workplace | Zendesk Talk |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 14526 | 21 |
| **Starting Price** | $20.99 | USD 49.00 |
| **Free Trial** | - | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zoom Workplace

- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Dashboard
- Host Controls
- IVR
- Multiple Camera Feeds
- Natural Language Processing
- On-Demand Webcasting
- Reporting & Statistics
- Voice Mail

### Zendesk Talk

- Call Center Management
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tagging
- Call Transfer
- Caller ID
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Dashboard
- IVR
- Reporting & Statistics
- Voice Mail

## Links

- [View Zoom Workplace Profile](https://www.softwareadvice.com.au/software/101384/zoom)
- [View Zendesk Talk Profile](https://www.softwareadvice.com.au/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/101384/368594/zoom/vs/zendesk-talk)

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