---
description: Compare WalkMe vs MyGuide regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WalkMe vs MyGuide Comparison
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [WalkMe \<span\>vs\</span\> MyGuide](https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide)

# Compare WalkMe vs MyGuide

Canonical: https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide

> Detailed comparison between WalkMe and MyGuide. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | WalkMe | MyGuide |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 63 | 1 |
| **Starting Price** | - | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### WalkMe

- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Contextual Guidance
- Customizable Reports
- Engagement Tracking
- In-App Training
- Lead Management
- Monitoring
- Multi-Language
- Progress Tracking
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Training Management
- User Onboarding
- Visual Analytics

### MyGuide

- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Contextual Guidance
- In-App Training
- Multi-Language
- Progress Tracking
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Training Management
- User Onboarding
- Visual Analytics

## Links

- [View WalkMe Profile](https://www.softwareadvice.com.au/software/10398/walkme)
- [View MyGuide Profile](https://www.softwareadvice.com.au/software/307918/myguide)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"WalkMe vs MyGuide Comparison","description":"Compare WalkMe vs MyGuide regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide","about":[{"@id":"https://www.softwareadvice.com.au/software/10398/walkme#software"},{"@id":"https://www.softwareadvice.com.au/software/307918/myguide#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide#webpage","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"WalkMe","description":"WalkMe is a cloud-based interactive guidance and engagement platform that helps service managers, user experience managers, and sales managers to manage customer experiences on company websites.\n\n\nThe software helps drive customers to specific actions using automated tip balloons as part of the \"Walk-Thrus\" feature. These \"Walk-thrus\" can be played automatically, via a link in an email widget that allows customers to choose specific \"Walk-Thrus,\" or by clicking a button embedded on a user's site. The feature also uses segmentation to change the display based on a client’s role, location and language. Users can also embed content into walkthroughs such as videos, articles and more. \n\n\nWalkMe enables users to customizes the look and feel of its features to adapt to the layout of a user’s site and screen size. The analytics feature allows users to track user interactions with the platform and make modifications to update the way users are guided through the site. The software is integrated with various search engines.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/771def7a-649d-42ba-8269-b63cfc724b75.png","url":"https://www.softwareadvice.com.au/software/10398/walkme","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/10398/walkme#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":63,"ratingValue":4.4},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"MyGuide","description":"MyGuide is a web-based and on-premise digital adoption platform, which helps businesses in multiple industries onboard new users across Salesforce, Workday and ServiceNow applications. Key features include on-demand learning, step-by-step guidance, user testing, workflow simulation, segmentation, multi-lingual support, contextualized learning, journey insights, product analytics, surveys and white labeling. \n\nTeams using MyGuide can facilitate real-time learning from within the application available across desktop, web, and mobile browsers. The platform enables organizations to streamline employee training and onboarding through step-by-step software navigation and in-app, on-demand learning through GIFs, videos and GIFs and simulated environments. Additionally, managers can gain insights into workflow struggles by testing the proficiency of users across guides. \n\nMyGuide provides journey insights, which allow supervisors to understand user data to improve the user onboarding experience. Support is extended via knowledge base and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c0402cde-3fd8-48b6-9ea3-6a936eb3304b.png","url":"https://www.softwareadvice.com.au/software/307918/myguide","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/307918/myguide#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1,"ratingValue":5.0},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/255/customer-service/software","@type":"ListItem"},{"name":"WalkMe vs MyGuide","position":3,"item":"https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/10398/307918/walkme/vs/myguide#breadcrumblist"}]}
</script>