---
description: Compare Dynamics 365 vs Zoho FSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Dynamics 365 vs Zoho FSM Comparison
---

Breadcrumb: [Home](/) > [Social Media Management Tools](/directory/1666/social-media/software) > [Dynamics 365 \<span\>vs\</span\> Zoho FSM](https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm)

# Compare Dynamics 365 vs Zoho FSM

Canonical: https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm

> Detailed comparison between Dynamics 365 and Zoho FSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dynamics 365 | Zoho FSM |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 5811 | 43 |
| **Starting Price** | USD 50.00 | USD 30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Documentation | Webinars, Documentation, Videos |

## Key features

### Dynamics 365

- API
- Accounting
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customer History
- Dispatch Management
- Maintenance Scheduling
- Real-Time Data
- Reminders
- Scheduling
- Search/Filter
- Status Tracking
- Task Scheduling
- Workflow Management

### Zoho FSM

- API
- Accounting
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customer Database
- Customer History
- Dispatch Management
- Maintenance Scheduling
- Real-Time Data
- Reminders
- Scheduling
- Search/Filter
- Status Tracking
- Task Scheduling
- Workflow Management

## Links

- [View Dynamics 365 Profile](https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm)
- [View Zoho FSM Profile](https://www.softwareadvice.com.au/software/427768/zoho-fsm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dynamics 365 vs Zoho FSM Comparison","description":"Compare Dynamics 365 vs Zoho FSM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm","about":[{"@id":"https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm#software"},{"@id":"https://www.softwareadvice.com.au/software/427768/zoho-fsm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Dynamics 365","description":"Microsoft Dynamics 365 is a cloud-based CRM ecosystem for small, medium and enterprise organizations, with a focus on Sales, Field Service, Customer Service complete with strong integrations with Microsoft’s other Office 365 offerings like Teams, Outlook, Excel &amp; Word.\n\nThe Microsoft Dynamics 365 ecosystem has offerings ranging from lead and opportunity management, marketing, field service, IOT, customer service, mixed reality and project service automation all allowing for a more frictionless engagement with your customers.\n\nMicrosoft Dynamics CRM is available for software-as-a-service (SaaS) deployment as well as on-premises complete with a nice user interface for mobile and desktop as well as a technology stack that ensure database security. Dynamics 365 also offers strong API capabilities to help integrate to your other critical systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e01a7bb0-5c0b-40c6-8de8-3de78302b5ac.png","url":"https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm","@id":"https://www.softwareadvice.com.au/software/106335/microsoft-dynamics-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":5811},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios"},{"name":"Zoho FSM","description":"Zoho FSM is a field service management platform for service businesses like Electrical, Plumbing, HVAC, Solar Power Services,  Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting, Remodelling, Garage Door Services, Flooring, Locksmith Services, Appliance Repairs, Carpentry, Fence Services, Pest Control, Restoration, Spa Services, Tiling, Well Water Services, and Alarm Business. \n\nGet started with the 15-day free trial now!\n\nIt optimizes customer management, work order management, workforce management, scheduling, billing, and payments. \n\nIt streamlines the process from receiving service requests to creating work orders. It facilitates sending cost estimates and creating service appointments and invoices from work orders. It also enables the creation of recurring work orders for maintenance contracts. \n\nZoho FSM supports assisted scheduling on the Dispatch Console. It has a Gantt view, map view, and calendar view. The Gantt and calendar views show all the details of the job. The map view shows the live locations of field agents. New schedules can be created by drag-and-drop. Zoho FSM also helps in improving workforce productivity. View all details of users, create crews, add skills, and keep track of trip logs and time-offs. It has a multi-user environment with user profiles with distinct access and permissions. The mobile app which is available on Android and iOS devices empowers agents on the go. Field agents can share their live locations, enter timesheets, and collaborate through notes and images. It also allows invoicing and taking up additional jobs. Beyond this, Zoho FSM also handles billing and payments, asset management, inventory tracking, and reporting. \n\nZoho FSM enables automating processes to cut repetitive tasks. It can also be customized to suit different businesses. Zoho FSM supports integrations with Zoho CRM, Zoho Books, Zoho Invoice, Zoho Inventory, and other third-party apps that handle other aspects of the business to provide a complete solution.\n\nVisit our page to learn more about Zoho FSM:   https://www.zoho.com/fsm/plan-comparison.html","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f7d9e00-b016-4a92-90f5-d4a1bf6c001a.jpeg","url":"https://www.softwareadvice.com.au/software/427768/zoho-fsm","@id":"https://www.softwareadvice.com.au/software/427768/zoho-fsm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":43},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@id":"https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Management Tools","position":2,"item":"/directory/1666/social-media/software","@type":"ListItem"},{"name":"Dynamics 365 vs Zoho FSM","position":3,"item":"https://www.softwareadvice.com.au/compare/106335/427768/microsoft-dynamics-crm/vs/zoho-fsm","@type":"ListItem"}]}]}
</script>