---
description: Compare Planhat vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Planhat vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/508/customer-engagement/software) > [Planhat \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.com.au/compare/108855/109980/planhat/vs/liveagent)

# Compare Planhat vs LiveAgent

Canonical: https://www.softwareadvice.com.au/compare/108855/109980/planhat/vs/liveagent

> Detailed comparison between Planhat and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Planhat | LiveAgent |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 28 | 1753 |
| **Starting Price** | - | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Planhat

- API
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Surveys & Feedback
- Workflow Management

### LiveAgent

- API
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Live Chat
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Surveys & Feedback
- Workflow Management

## Links

- [View Planhat Profile](https://www.softwareadvice.com.au/software/108855/planhat)
- [View LiveAgent Profile](https://www.softwareadvice.com.au/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/108855/109980/planhat/vs/liveagent)

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