---
description: Compare LiveAgent vs InfoFlo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs InfoFlo Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> InfoFlo](https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo)

# Compare LiveAgent vs InfoFlo

Canonical: https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo

> Detailed comparison between LiveAgent and InfoFlo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | InfoFlo |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 96 |
| **Starting Price** | USD 15.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Inbound Call Center
- Lead Management
- Recording
- Reminders
- Segmentation
- Survey/Poll Management
- Video Conferencing
- Website Integration

### InfoFlo

- API
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- Client Management
- Computer Telephony Integration
- Configurable Workflow
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Inbound Call Center
- Lead Management
- Recording
- Reminders
- Segmentation
- Survey/Poll Management
- Video Conferencing
- Website Integration

## Links

- [View LiveAgent Profile](https://www.softwareadvice.com.au/software/109980/liveagent)
- [View InfoFlo Profile](https://www.softwareadvice.com.au/software/138010/infoflo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs InfoFlo Comparison","description":"Compare LiveAgent vs InfoFlo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo","about":[{"@id":"https://www.softwareadvice.com.au/software/109980/liveagent#software"},{"@id":"https://www.softwareadvice.com.au/software/138010/infoflo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59217862-5953-4462-bb51-190d3290d451.png","url":"https://www.softwareadvice.com.au/software/109980/liveagent","@id":"https://www.softwareadvice.com.au/software/109980/liveagent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"InfoFlo","description":"InfoFlo Nonprofit delivers a secure, scalable, and fully HIPAA-compliant case management solution designed to help organizations operate more efficiently. Gain a comprehensive 360° view of every client and case through a unified, intuitive dashboard.\n\nSeamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools. Generate custom, data-driven reports to strengthen your grant proposals and demonstrate measurable outcomes and easily export these reports to Excel or CSV.\n\nWith InfoFlo Nonprofit, your organization benefits from a fully customized, cost-effective system built to align with your unique workflows and compliance requirements—empowering your team to focus on impact, not administration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b6deb026-4437-4499-aec5-b62dac8adad8.png","url":"https://www.softwareadvice.com.au/software/138010/infoflo","@id":"https://www.softwareadvice.com.au/software/138010/infoflo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":96},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs InfoFlo","position":3,"item":"https://www.softwareadvice.com.au/compare/109980/138010/liveagent/vs/infoflo","@type":"ListItem"}]}]}
</script>