---
description: Compare LiveAgent vs Loop Email regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs Loop Email Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [LiveAgent \<span\>vs\</span\> Loop Email](https://www.softwareadvice.com.au/compare/109980/212413/liveagent/vs/loop-email)

# Compare LiveAgent vs Loop Email

Canonical: https://www.softwareadvice.com.au/compare/109980/212413/liveagent/vs/loop-email

> Detailed comparison between LiveAgent and Loop Email. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Loop Email |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1782 | 11 |
| **Starting Price** | USD 15.00 | USD 12.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- Access Controls/Permissions
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Email Management
- Email Monitoring
- Inbox Management
- Live Chat
- Multi-Channel Communication
- Multiple User Accounts
- Reporting/Analytics
- Routing
- Search/Filter
- Shared Inboxes
- Support Ticket Management
- Workflow Management

### Loop Email

- Access Controls/Permissions
- Assignment Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Email Management
- Email Monitoring
- Inbox Management
- Live Chat
- Multi-Channel Communication
- Multiple User Accounts
- Reporting/Analytics
- Routing
- Search/Filter
- Shared Inboxes
- Support Ticket Management
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.softwareadvice.com.au/software/109980/liveagent)
- [View Loop Email Profile](https://www.softwareadvice.com.au/software/212413/loop-email)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/109980/212413/liveagent/vs/loop-email)

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