---
description: Compare LiveAgent vs OnviSource OmVista regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveAgent vs OnviSource OmVista Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [LiveAgent \<span\>vs\</span\> OnviSource OmVista](https://www.softwareadvice.com.au/compare/109980/447717/liveagent/vs/OmVista)

# Compare LiveAgent vs OnviSource OmVista

Canonical: https://www.softwareadvice.com.au/compare/109980/447717/liveagent/vs/OmVista

> Detailed comparison between LiveAgent and OnviSource OmVista. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | OnviSource OmVista |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 1787 | 5 |
| **Starting Price** | USD 15.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- Archiving & Retention
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### OnviSource OmVista

- AI/Machine Learning
- API
- Activity Tracking
- Archiving & Retention
- Call Tracking
- Computer Telephony Integration
- Configurable Workflow
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Performance Management
- Real-Time Data
- Recording
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.softwareadvice.com.au/software/109980/liveagent)
- [View OnviSource OmVista Profile](https://www.softwareadvice.com.au/software/447717/OmVista)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/109980/447717/liveagent/vs/OmVista)

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