---
description: Compare Freshdesk vs Archbee regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Freshdesk vs Archbee Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Freshdesk \<span\>vs\</span\> Archbee](https://www.softwareadvice.com.au/compare/110247/178546/freshdesk/vs/archbee)

# Compare Freshdesk vs Archbee

Canonical: https://www.softwareadvice.com.au/compare/110247/178546/freshdesk/vs/archbee

> Detailed comparison between Freshdesk and Archbee. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Archbee |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3408 | 22 |
| **Starting Price** | USD 19.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Key features

### Freshdesk

- API
- Analytics
- Archiving & Retention
- Automatic Call Distribution
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Customizable Templates
- Dashboard
- Drag & Drop
- Engagement Tracking
- File Sharing
- Full Text Search
- Knowledge Base Management
- Monitoring
- Project Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Wiki

### Archbee

- API
- Customizable Templates
- Drag & Drop
- File Sharing
- Full Text Search
- Knowledge Base Management

## Links

- [View Freshdesk Profile](https://www.softwareadvice.com.au/software/110247/freshdesk)
- [View Archbee Profile](https://www.softwareadvice.com.au/software/178546/archbee)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/110247/178546/freshdesk/vs/archbee)

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