---
description: Compare athenaOne vs Updox regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: athenaOne vs Updox Comparison
---

Breadcrumb: [Home](/) > [Medical Collection Services Software](/directory/3947/collection-services/software) > [athenaOne \<span\>vs\</span\> Updox](https://www.softwareadvice.com.au/compare/1106/450583/athenacollector-athenaclinicals/vs/Updox)

# Compare athenaOne vs Updox

Canonical: https://www.softwareadvice.com.au/compare/1106/450583/athenacollector-athenaclinicals/vs/Updox

> Detailed comparison between athenaOne and Updox. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | athenaOne | Updox |
| **Overall rating** | 3.8/5 | 4.1/5 |
| **Total Reviews** | 911 | 117 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### athenaOne

- Appointment Management
- Appointment Scheduling
- Document Management
- E-Prescribing
- For Medical Purposes
- HIPAA Compliant
- Messaging
- Mobile Access
- Multi-Provider Practice
- Patient Engagement Software
- Patient Intake
- Patient Portal
- Patient Records Management
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling
- Video Conferencing
- Virtual Waiting Room
- Web-based Deployment

### Updox

- Appointment Management
- Appointment Scheduling
- Document Management
- For Medical Purposes
- HIPAA Compliant
- Messaging
- Mobile Access
- Multi-Provider Practice
- Patient Engagement Software
- Patient Intake
- Patient Portal
- Practice Management
- Reminders
- Remote Treatment Planning
- Scheduling
- Video Conferencing
- Virtual Waiting Room

## Links

- [View athenaOne Profile](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals)
- [View Updox Profile](https://www.softwareadvice.com.au/software/450583/Updox)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/1106/450583/athenacollector-athenaclinicals/vs/Updox)

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