---
description: Compare Experience.com vs GatherUp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Experience.com vs GatherUp Comparison
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/4509/reputation-management/software) > [Experience.com \<span\>vs\</span\> GatherUp](https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup)

# Compare Experience.com vs GatherUp

Canonical: https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup

> Detailed comparison between Experience.com and GatherUp. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Experience.com | GatherUp |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 89 | 41 |
| **Starting Price** | - | USD 99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Experience.com

- API
- Access Controls/Permissions
- CRM
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Reporting
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### GatherUp

- API
- Access Controls/Permissions
- CRM
- Customer Experience Management
- Customer Segmentation
- Customizable Templates
- Dashboard
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Real-Time Reporting
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Experience.com Profile](https://www.softwareadvice.com.au/software/113604/xmp)
- [View GatherUp Profile](https://www.softwareadvice.com.au/software/333590/gatherup)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Experience.com vs GatherUp Comparison","description":"Compare Experience.com vs GatherUp regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup","about":[{"@id":"https://www.softwareadvice.com.au/software/113604/xmp#software"},{"@id":"https://www.softwareadvice.com.au/software/333590/gatherup#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"Experience.com","description":"Formerly known as SocialSurvey, Experience.com's Experience Management Platform (XMP) assists businesses across the mortgage, insurance, real estate, hospitality, and telemarketing industries with collecting and analyzing customer (CX) and employee (EX) experience data. Experience.com enables businesses to implement CX programs to analyze feedback data and drive business outcomes\n\n\nWith the assistance of CX experts, businesses can collect feedback from customers at every point of the customer journey. Experience.com's XMP solution deploys workflows and multi-touch surveys to build and maintain feedback campaigns. This solution provides real-time business visibility of all customer engagement such as response rates, NPS score, and more. \n\n\nFor employee experiences, leadership teams can utilize Experience.com's continuous feedback tools to take action on improving engagement, productivity, and employee satisfaction. Experience.com can improve employee experiences at every employee journey during recruiting, training, annual surveys, and more. With integrated APIs, HR departments can share employee reviews on third-party recruiting and social media platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe4dfa7e-7fbf-460b-af44-77c53b880748.png","url":"https://www.softwareadvice.com.au/software/113604/xmp","@id":"https://www.softwareadvice.com.au/software/113604/xmp#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":89,"ratingValue":4.7},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"GatherUp","description":"GatherUp is one platform that scales all aspects of your reputation management from listening to customers to understanding them to engaging with them so you can improve the customer experience across multiple businesses. \n\nListen: Gather customer feedback from first party to third party reviews to NPS scores and surveys\n- Email requests\n- SMS requests\n- TextBack\n- Web-to-Text Widget \n- Monitor reviews on the most important sites\n- Monitor Google Business Profile Q&amp;A \n\nUnderstand: Analyze customer feedback for actionable insights\n- Tag customers by theme or topic\n- Auto-tagging reviews\n- Performance reporting\n- Smart Insights\n- Filter reports by tag or keyword\n- Feedback and review notifications\n\nEngage: Leverage insights to attract, engage, and retain customers\n- AI-assisted review responses\n- SMS Marketing\n- Two-Way SMS Conversations\n- Display reviews on website using widgets\n- Location or tag-specific review widget \n- Social sharing","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c6d5db1e-d5e4-4df7-9fe6-e6fcecee2d0d.png","url":"https://www.softwareadvice.com.au/software/333590/gatherup","@id":"https://www.softwareadvice.com.au/software/333590/gatherup#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":41,"ratingValue":4.6},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/4509/reputation-management/software","@type":"ListItem"},{"name":"Experience.com vs GatherUp","position":3,"item":"https://www.softwareadvice.com.au/compare/113604/333590/xmp/vs/gatherup","@type":"ListItem"}]}]}
</script>