---
description: Compare Request Tracker vs Zoho Projects regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Request Tracker vs Zoho Projects Comparison
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/4207/it-service/software) > [Request Tracker \<span\>vs\</span\> Zoho Projects](https://www.softwareadvice.com.au/compare/115380/392421/request-tracker/vs/zoho-projects)

# Compare Request Tracker vs Zoho Projects

Canonical: https://www.softwareadvice.com.au/compare/115380/392421/request-tracker/vs/zoho-projects

> Detailed comparison between Request Tracker and Zoho Projects. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Request Tracker | Zoho Projects |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 3 | 857 |
| **Starting Price** | USD 25.00 | USD 4.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Linux (Desktop), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Request Tracker

- API
- Activity Tracking
- Chat/Messaging
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Issue Scheduling
- Live Chat
- Monitoring
- Performance Metrics
- Project Management
- Project Planning
- Recurring Tasks
- Task Editing
- Task Tagging
- Time Tracking
- Workflow Management

### Zoho Projects

- API
- Activity Tracking
- Chat/Messaging
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Issue Scheduling
- Live Chat
- Monitoring
- Performance Metrics
- Project Management
- Project Planning
- Recurring Tasks
- Task Editing
- Task Tagging
- Time Tracking
- Workflow Management

## Links

- [View Request Tracker Profile](https://www.softwareadvice.com.au/software/115380/request-tracker)
- [View Zoho Projects Profile](https://www.softwareadvice.com.au/software/392421/zoho-projects)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/115380/392421/request-tracker/vs/zoho-projects)

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