---
description: Compare SurveySparrow vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SurveySparrow vs SurveyMonkey Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [SurveySparrow \<span\>vs\</span\> SurveyMonkey](https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey)

# Compare SurveySparrow vs SurveyMonkey

Canonical: https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey

> Detailed comparison between SurveySparrow and SurveyMonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveySparrow | SurveyMonkey |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 121 | 10427 |
| **Starting Price** | - | USD 30.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SurveySparrow

- API
- Autofill
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### SurveyMonkey

- API
- Autofill
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Response Quotas
- Segmentation
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View SurveySparrow Profile](https://www.softwareadvice.com.au/software/116049/surveysparrow)
- [View SurveyMonkey Profile](https://www.softwareadvice.com.au/software/157864/surveymonkey)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveySparrow vs SurveyMonkey Comparison","description":"Compare SurveySparrow vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey","about":[{"@id":"https://www.softwareadvice.com.au/software/116049/surveysparrow#software"},{"@id":"https://www.softwareadvice.com.au/software/157864/surveymonkey#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"SurveySparrow","description":"SurveySparrow is an online survey platform designed to help businesses collect feedback, transform customer experience and collect data through engaging and actionable surveys. The platform offers a variety of features aimed at optimizing the survey-taking experience, customer interactions, operational efficiency and response rates. It caters to various industries and use cases, including customer satisfaction, employee engagement, market research and more. \n\nSurveySparrow supports both chat-like and form-like surveys, allowing users to choose the format that best suits their needs. This facilitates real-time, authentic engagement with customers on their preferred messaging platform. The platform also offers a recurring survey feature, enabling users to automate the distribution of surveys at regular intervals. The platform offers several modules with many functionalities. CogniVue module offers advanced text analytics to analyze large volumes of data, uncovering actionable insights and sentiments that inform business strategy. SpotChecks module helps collect contextual micro-feedback from the website and mobile applications, addressing specific customer concerns and optimizing their interactions with their brand. This targeted feedback approach ensures that users can make meaningful improvements based on real user experiences. AI Wings module offers support across several touchpoints, including survey design and review management. This AI-driven assistance streamlines the feedback process, helping users create effective surveys and manage customer reviews and unsolicited feedback from all public channels.\n\nSurveySparrow provides reporting and analytics tools that help users analyze survey data. Key features include real-time reporting, customizable dashboards and advanced data filtering options. Users can track key metrics, identify trends and generate detailed reports to gain deeper insights into their survey results. By customizing data visibility based on roles and hierarchies, users ensure that relevant information reaches the appropriate team members. Additionally, SurveySparrow supports exporting data in various formats, such as CSV and PDF, for further analysis or sharing with stakeholders. The question library of SurveySparrow allows users to access and reuse questions from an extensive repository, ensuring that the surveys are always relevant and effective for capturing high-quality feedback.\n\nSurveySparrow also emphasizes customization and branding options. Users can personalize their surveys with custom themes, logos and color schemes to align with their brand identity. The platform supports multiple question types, including multiple-choice, rating scales and open-ended questions. Additionally, SurveySparrow allows for the creation of multilingual surveys, making it suitable for global audiences. The tool also assists with ticket management and helps resolve customer complaints and close the feedback loop. It offers features such as data encryption, secure survey links, and role-based access control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4c1fbcde-e70a-45cc-8f7d-c82559e5e95d.png","url":"https://www.softwareadvice.com.au/software/116049/surveysparrow","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/116049/surveysparrow#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":121},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"SurveyMonkey","description":"SurveyMonkey is an AI-based platform designed for creating surveys and forms to collect feedback. It is used across industries such as technology, healthcare, and professional services, supporting roles in marketing, customer experience, human resources, and IT. Organizations use the platform to gather insights on employee engagement, customer satisfaction, market research, event feedback, and registration management.\n\nThe platform includes features to simplify survey creation and analysis. Users can create surveys using AI prompts or select from a variety of templates. A global research panel provides access to respondents in numerous countries, enabling targeted audience selection. Enterprise-grade security features are included to protect data.\n\nSurveyMonkey offers tools for analyzing survey responses, with AI capabilities that identify patterns and themes. It supports various survey types, including customer experience assessments, employee feedback forms, market research questionnaires, event feedback surveys, and registration forms with payment processing. The platform is available in multiple languages, supporting organizations with international operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78c9e27f-3b41-46ef-89d2-d98222d04865.png","url":"https://www.softwareadvice.com.au/software/157864/surveymonkey","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/157864/surveymonkey#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10427},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/4116/nps/software","@type":"ListItem"},{"name":"SurveySparrow vs SurveyMonkey","position":3,"item":"https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/116049/157864/surveysparrow/vs/surveymonkey#breadcrumblist"}]}
</script>