---
description: Compare Zoom Phone vs Intermedia Unite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Phone vs Intermedia Unite Comparison
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [Zoom Phone \<span\>vs\</span\> Intermedia Unite](https://www.softwareadvice.com.au/compare/123022/146704/zoom-phone/vs/intermedia-unite)

# Compare Zoom Phone vs Intermedia Unite

Canonical: https://www.softwareadvice.com.au/compare/123022/146704/zoom-phone/vs/intermedia-unite

> Detailed comparison between Zoom Phone and Intermedia Unite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoom Phone | Intermedia Unite |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 243 | 188 |
| **Starting Price** | USD 10.00 | USD 27.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoom Phone

- API
- Access Controls/Permissions
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Contact Management
- IVR
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- SMS Messaging
- Unified Communications
- Video Conferencing
- VoIP Connection
- Voice Mail

### Intermedia Unite

- API
- Access Controls/Permissions
- Automated Routing
- Automatic Call Distribution
- Call Center Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Contact Management
- IVR
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- SMS Messaging
- Unified Communications
- Video Conferencing
- VoIP Connection
- Voice Mail

## Links

- [View Zoom Phone Profile](https://www.softwareadvice.com.au/software/123022/zoom-phone)
- [View Intermedia Unite Profile](https://www.softwareadvice.com.au/software/146704/intermedia-unite)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/123022/146704/zoom-phone/vs/intermedia-unite)

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