---
description: Compare Zoom Phone vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zoom Phone vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [Zoom Phone \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams)

# Compare Zoom Phone vs Microsoft Teams

Canonical: https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams

> Detailed comparison between Zoom Phone and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoom Phone | Microsoft Teams |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 243 | 10940 |
| **Starting Price** | USD 10.00 | $6.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Zoom Phone

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Conferencing
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Conferencing
- Contact Management
- Mobile Access
- Multi-Channel Communication
- Online Voice Transmission
- Recording
- Video Conferencing
- Voice Mail

### Microsoft Teams

- API
- Access Controls/Permissions
- Alerts/Notifications
- Call Conferencing
- Call Recording
- Call Routing
- Call Transfer
- Conferencing
- Contact Management
- Host Controls
- Mobile Access
- Multi-Channel Communication
- On-Demand Webcasting
- Online Voice Transmission
- Recording
- Scheduling
- Video Conferencing
- Voice Mail

## Links

- [View Zoom Phone Profile](https://www.softwareadvice.com.au/software/123022/zoom-phone)
- [View Microsoft Teams Profile](https://www.softwareadvice.com.au/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoom Phone vs Microsoft Teams Comparison","description":"Compare Zoom Phone vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams","about":[{"@id":"https://www.softwareadvice.com.au/software/123022/zoom-phone#software"},{"@id":"https://www.softwareadvice.com.au/software/397766/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Zoom Phone","description":"Zoom Phone is a VoIP solution designed to help businesses in education, finance, healthcare and government sectors connect and communicate with team members on a unified interface. It offers a central administrator portal, allowing managers to modify phone numbers, view call details and monitor call quality.\n\nThe platform supports an advanced encryption standard (AES) 256-bit algorithm that lets teams secure voice calls and media across various session initiation protocol (SIP) devices. Zoom Phone enables administrators to transfer, forward, record, block and hold calls using Android and iOS mobile applications. Additionally, teams can switch between voice and video conferencing, manage call queues and secure login via single sign-on.\n\nZoom Phone lets businesses integrate the system with several third-party applications such as Google Drive, Salesforce, SharePoint, Slack and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, help center, training videos and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/efdfeadf-e073-4262-b705-636c07a3baa2.jpg","url":"https://www.softwareadvice.com.au/software/123022/zoom-phone","@id":"https://www.softwareadvice.com.au/software/123022/zoom-phone#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":243},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nThe solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.\n\nMicrosoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ad4894a0-ed16-4436-935d-11597bd92af1.png","url":"https://www.softwareadvice.com.au/software/397766/microsoft-teams","@id":"https://www.softwareadvice.com.au/software/397766/microsoft-teams#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":10940},"offers":{"price":"6.9","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems","position":2,"item":"/directory/1714/business-phone-service/software","@type":"ListItem"},{"name":"Zoom Phone vs Microsoft Teams","position":3,"item":"https://www.softwareadvice.com.au/compare/123022/397766/zoom-phone/vs/microsoft-teams","@type":"ListItem"}]}]}
</script>