---
description: Compare Atera vs Autotask PSA regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Atera vs Autotask PSA Comparison
---

Breadcrumb: [Home](/) > [IT Service Software](/directory/4207/it-service/software) > [Atera \<span\>vs\</span\> Autotask PSA](https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa)

# Compare Atera vs Autotask PSA

Canonical: https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa

> Detailed comparison between Atera and Autotask PSA. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Atera | Autotask PSA |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 448 | 156 |
| **Starting Price** | USD 129.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Atera

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Billing & Invoicing
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- IT Asset Tracking
- IT Reporting
- Live Chat
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Timesheet Management

### Autotask PSA

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Billing & Invoicing
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- IT Asset Tracking
- IT Reporting
- Live Chat
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Timesheet Management

## Links

- [View Atera Profile](https://www.softwareadvice.com.au/software/125932/atera)
- [View Autotask PSA Profile](https://www.softwareadvice.com.au/software/193903/autotask-psa)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Atera vs Autotask PSA Comparison","description":"Compare Atera vs Autotask PSA regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa","about":[{"@id":"https://www.softwareadvice.com.au/software/125932/atera#software"},{"@id":"https://www.softwareadvice.com.au/software/193903/autotask-psa#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa#webpage","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"Atera","description":"Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more.\n\nIntroducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa5db114-fb9b-4ee8-bc73-67534471f487.png","url":"https://www.softwareadvice.com.au/software/125932/atera","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/125932/atera#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":448,"ratingValue":4.5},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Autotask PSA","description":"Autotask PSA is an IT business management platform consisting of a service desk, project management, account management, documentation management, time tracking and billing, contracts, resource management, inventory and procurement, and reporting. \n\n\nAutotask allows supervisors to configure workforce security levels and time off policies and use the dispatch calendar to handle service calls, to-do lists and appointments. The file protection portal lets administrators set up rules to handle data backups and file restoration, whilst maintaining compliance with HIPAA and SOC2 guidelines. Additionally, users can manage inventory across multiple locations and check item availability when creating new contracts, projects or tickets.\n\n\nAutotask facilitates integration with several third-party solutions, such as Quickbooks Online, leading RMMs, and more. Pricing is available on request and support is extended via live chat, documentation, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f4d24a2c-dcdf-487a-9b3d-4a97ba1478c8.png","url":"https://www.softwareadvice.com.au/software/193903/autotask-psa","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/193903/autotask-psa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":156,"ratingValue":4.2},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Service Software","position":2,"item":"/directory/4207/it-service/software","@type":"ListItem"},{"name":"Atera vs Autotask PSA","position":3,"item":"https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/125932/193903/atera/vs/autotask-psa#breadcrumblist"}]}
</script>
