---
description: Compare Bitrix24 vs Userback regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bitrix24 vs Userback Comparison
---

Breadcrumb: [Home](/) > [CRM for Startups Software](/directory/3235/startup/software) > [Bitrix24 \<span\>vs\</span\> Userback](https://www.softwareadvice.com.au/compare/128326/331026/bitrix24/vs/userback)

# Compare Bitrix24 vs Userback

Canonical: https://www.softwareadvice.com.au/compare/128326/331026/bitrix24/vs/userback

> Detailed comparison between Bitrix24 and Userback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Userback |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 984 | 71 |
| **Starting Price** | EUR 61.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Activity Tracking
- Audit Trail
- Bug Tracking
- Configurable Workflow
- Customisable Branding
- Dashboard
- Email Management
- For IT Project Management
- Idea Management
- Process/Workflow Automation
- Product Lifecycle Management
- Project Management
- Project Workflow
- Roadmapping
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Editing
- Task Tagging

### Userback

- API
- Activity Tracking
- Audit Trail
- Bug Tracking
- Configurable Workflow
- Customisable Branding
- Dashboard
- Email Management
- For IT Project Management
- Idea Management
- Process/Workflow Automation
- Product Lifecycle Management
- Project Management
- Project Workflow
- Roadmapping
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Editing
- Task Tagging

## Links

- [View Bitrix24 Profile](https://www.softwareadvice.com.au/software/128326/bitrix24)
- [View Userback Profile](https://www.softwareadvice.com.au/software/331026/userback)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/128326/331026/bitrix24/vs/userback)

-----

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