---
description: Compare monday.com AI Work Platform vs Medallia Concierge regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: monday.com AI Work Platform vs Medallia Concierge Comparison
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/4430/project-management/software) > [monday.com AI Work Platform \<span\>vs\</span\> Medallia Concierge](https://www.softwareadvice.com.au/compare/131008/171319/monday-com/vs/zingle)

# Compare monday.com AI Work Platform vs Medallia Concierge

Canonical: https://www.softwareadvice.com.au/compare/131008/171319/monday-com/vs/zingle

> Detailed comparison between monday.com AI Work Platform and Medallia Concierge. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | monday.com AI Work Platform | Medallia Concierge |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 6072 | 117 |
| **Starting Price** | $9.00 | USD 179.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### monday.com AI Work Platform

- Audience Targeting
- CRM
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customisable Branding
- Customizable Templates
- Dashboard
- Engagement Tracking
- Live Chat
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalization
- Polls/Voting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Template Management

### Medallia Concierge

- Audience Targeting
- CRM
- Chat/Messaging
- Collaboration Tools
- Contact Database
- Customisable Branding
- Customizable Templates
- Dashboard
- Engagement Tracking
- Live Chat
- Marketing Automation
- Multi-Channel Communication
- Multi-Channel Data Collection
- Negative Feedback Management
- Personalization
- Polls/Voting
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Template Management

## Links

- [View monday.com AI Work Platform Profile](https://www.softwareadvice.com.au/software/131008/monday-com)
- [View Medallia Concierge Profile](https://www.softwareadvice.com.au/software/171319/zingle)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/131008/171319/monday-com/vs/zingle)

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