---
description: Compare Hotjar vs Lookback regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Lookback Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> Lookback](https://www.softwareadvice.com.au/compare/136486/175348/hotjar/vs/lookback)

# Compare Hotjar vs Lookback

Canonical: https://www.softwareadvice.com.au/compare/136486/175348/hotjar/vs/lookback

> Detailed comparison between Hotjar and Lookback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Lookback |
| **Overall rating** | 4.6/5 | 3.4/5 |
| **Total Reviews** | 539 | 13 |
| **Starting Price** | USD 39.00 | USD 17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Customizable Reports
- Data Import/Export
- Engagement Tracking
- For Mobile
- For Websites
- KPI Monitoring
- Monitoring
- Real-Time Data
- Screen Activity Recording
- Single Sign On
- Survey/Poll Management
- Tagging
- Usability Testing
- User Research Analysis
- Video Support
- Visitor Tracking

### Lookback

- API
- Access Controls/Permissions
- Activity Dashboard
- Collaboration Tools
- Data Import/Export
- For Mobile
- For Websites
- Screen Activity Recording
- Single Sign On
- Tagging
- Usability Testing
- User Research Analysis

## Links

- [View Hotjar Profile](https://www.softwareadvice.com.au/software/136486/hotjar)
- [View Lookback Profile](https://www.softwareadvice.com.au/software/175348/lookback)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/136486/175348/hotjar/vs/lookback)

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