---
description: Compare Hotjar vs Userbit regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Userbit Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> Userbit](https://www.softwareadvice.com.au/compare/136486/314486/hotjar/vs/userbit)

# Compare Hotjar vs Userbit

Canonical: https://www.softwareadvice.com.au/compare/136486/314486/hotjar/vs/userbit

> Detailed comparison between Hotjar and Userbit. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Userbit |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 539 | 5 |
| **Starting Price** | USD 39.00 | USD 20.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Hotjar

- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Feedback Management
- For Websites
- Heatmaps
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Tagging
- Visual Analytics

### Userbit

- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Segmentation
- Customisable Branding
- Customizable Reports
- Feedback Management
- For Websites
- Heatmaps
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Tagging
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.softwareadvice.com.au/software/136486/hotjar)
- [View Userbit Profile](https://www.softwareadvice.com.au/software/314486/userbit)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/136486/314486/hotjar/vs/userbit)

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