---
description: Compare Hotjar vs Dovetail regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Hotjar vs Dovetail Comparison
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/4619/customer-retention/software) > [Hotjar \<span\>vs\</span\> Dovetail](https://www.softwareadvice.com.au/compare/136486/345899/hotjar/vs/dovetail)

# Compare Hotjar vs Dovetail

Canonical: https://www.softwareadvice.com.au/compare/136486/345899/hotjar/vs/dovetail

> Detailed comparison between Hotjar and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Dovetail |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 539 | 97 |
| **Starting Price** | USD 39.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Dashboard
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Search/Filter
- Surveys & Feedback
- Tagging
- Trend Analysis
- Visual Analytics

### Dovetail

- API
- Access Controls/Permissions
- Activity Dashboard
- Annotations
- Collaboration Tools
- Commenting/Notes
- Customizable Reports
- Dashboard
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Multi-Channel Data Collection
- Multi-Language
- Negative Feedback Management
- Search/Filter
- Surveys & Feedback
- Tagging
- Trend Analysis
- Visual Analytics

## Links

- [View Hotjar Profile](https://www.softwareadvice.com.au/software/136486/hotjar)
- [View Dovetail Profile](https://www.softwareadvice.com.au/software/345899/dovetail)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/136486/345899/hotjar/vs/dovetail)

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