---
description: Compare Conversational Cloud vs Text Request regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Conversational Cloud vs Text Request Comparison
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/3923/chatbot/software) > [Conversational Cloud \<span\>vs\</span\> Text Request](https://www.softwareadvice.com.au/compare/13840/306855/liveengage/vs/text-request)

# Compare Conversational Cloud vs Text Request

Canonical: https://www.softwareadvice.com.au/compare/13840/306855/liveengage/vs/text-request

> Detailed comparison between Conversational Cloud and Text Request. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Conversational Cloud | Text Request |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 41 | 1193 |
| **Starting Price** | USD 1.00 | USD 59.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Conversational Cloud

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Dashboard
- File Sharing
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History

### Text Request

- API
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Customer History
- Dashboard
- File Sharing
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback
- Transcripts/Chat History

## Links

- [View Conversational Cloud Profile](https://www.softwareadvice.com.au/software/13840/liveengage)
- [View Text Request Profile](https://www.softwareadvice.com.au/software/306855/text-request)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/13840/306855/liveengage/vs/text-request)

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