---
description: Compare Unified Communications as a Service (UCaaS) vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Unified Communications as a Service (UCaaS) vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [Unified Communications as a Service (UCaaS) \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.com.au/compare/138574/397766/ip-phone-system/vs/microsoft-teams)

# Compare Unified Communications as a Service (UCaaS) vs Microsoft Teams

Canonical: https://www.softwareadvice.com.au/compare/138574/397766/ip-phone-system/vs/microsoft-teams

> Detailed comparison between Unified Communications as a Service (UCaaS) and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Unified Communications as a Service (UCaaS) | Microsoft Teams |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 49 | 10991 |
| **Starting Price** | USD 7.48 | $6.90 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Unified Communications as a Service (UCaaS)

- API
- Auto-Dialer
- CRM
- Call Recording
- Call Routing
- Call Transfer
- Conferencing
- Contact Management
- Monitoring
- Recording
- Screen Sharing
- Voice Mail

### Microsoft Teams

- API
- CRM
- Call Recording
- Call Routing
- Call Transfer
- Conferencing
- Contact Management
- Host Controls
- On-Demand Webcasting
- Presentation Streaming
- Project Management
- Recording
- Reminders
- Scheduling
- Screen Sharing
- Video Conferencing
- Voice Mail
- Whiteboard

## Links

- [View Unified Communications as a Service (UCaaS) Profile](https://www.softwareadvice.com.au/software/138574/ip-phone-system)
- [View Microsoft Teams Profile](https://www.softwareadvice.com.au/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/138574/397766/ip-phone-system/vs/microsoft-teams)

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