---
description: Compare Medallia Experience Cloud vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Medallia Experience Cloud vs SurveyMonkey Comparison
---

Breadcrumb: [Home](/) > [Employee Engagement Software](/directory/3397/employee-engagement/software) > [Medallia Experience Cloud \<span\>vs\</span\> SurveyMonkey](https://www.softwareadvice.com.au/compare/140518/157864/medallia/vs/surveymonkey)

# Compare Medallia Experience Cloud vs SurveyMonkey

Canonical: https://www.softwareadvice.com.au/compare/140518/157864/medallia/vs/surveymonkey

> Detailed comparison between Medallia Experience Cloud and SurveyMonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Medallia Experience Cloud | SurveyMonkey |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 33 | 10427 |
| **Starting Price** | USD 5.00 | USD 30.00 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Medallia Experience Cloud

- API
- CRM
- Collaboration Tools
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### SurveyMonkey

- API
- CRM
- Collaboration Tools
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Medallia Experience Cloud Profile](https://www.softwareadvice.com.au/software/140518/medallia)
- [View SurveyMonkey Profile](https://www.softwareadvice.com.au/software/157864/surveymonkey)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/140518/157864/medallia/vs/surveymonkey)

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