---
description: Compare Khoros Communities vs SurveyMonkey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Khoros Communities vs SurveyMonkey Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Khoros Communities \<span\>vs\</span\> SurveyMonkey](https://www.softwareadvice.com.au/compare/144424/157864/khoros-communities/vs/surveymonkey)

# Compare Khoros Communities vs SurveyMonkey

Canonical: https://www.softwareadvice.com.au/compare/144424/157864/khoros-communities/vs/surveymonkey

> Detailed comparison between Khoros Communities and SurveyMonkey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Khoros Communities | SurveyMonkey |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 10 | 10427 |
| **Starting Price** | - | USD 30.00 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Khoros Communities

- API
- Commenting/Notes
- Customer Experience Management
- Customisable Branding
- Engagement Tracking
- Feedback Management
- Gamification
- Moderation
- Personalization
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Tagging

### SurveyMonkey

- API
- Autofill
- Commenting/Notes
- Customer Experience Management
- Customisable Branding
- Customizable Reports
- Engagement Tracking
- Feedback Management
- Gamification
- Monitoring
- Multiple Question Types
- Performance Management
- Personalization
- Real-Time Data
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Tagging

## Links

- [View Khoros Communities Profile](https://www.softwareadvice.com.au/software/144424/khoros-communities)
- [View SurveyMonkey Profile](https://www.softwareadvice.com.au/software/157864/surveymonkey)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/144424/157864/khoros-communities/vs/surveymonkey)

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