---
description: Compare Smith.ai vs BastionGPT regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Smith.ai vs BastionGPT Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Smith.ai \<span\>vs\</span\> BastionGPT](https://www.softwareadvice.com.au/compare/146788/422921/smith-ai/vs/bastiongpt)

# Compare Smith.ai vs BastionGPT

Canonical: https://www.softwareadvice.com.au/compare/146788/422921/smith-ai/vs/bastiongpt

> Detailed comparison between Smith.ai and BastionGPT. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Smith.ai | BastionGPT |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 29 | 4 |
| **Starting Price** | USD 95.00 | USD 20.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Smith.ai

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Configurable Workflow
- Customisable Branding
- Customizable Templates
- For Sales/Marketing
- Live Chat
- Monitoring
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Real-Time Data
- Support Ticket Management
- Task Automation
- Transcripts/Chat History
- Transfers/Routing

### BastionGPT

- AI Copilot
- AI/Machine Learning
- API
- Automated Responses
- Chatbot
- Customisable Branding
- Customizable Templates
- For Sales/Marketing
- Live Chat
- Multi-Language
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Transcripts/Chat History

## Links

- [View Smith.ai Profile](https://www.softwareadvice.com.au/software/146788/smith-ai)
- [View BastionGPT Profile](https://www.softwareadvice.com.au/software/422921/bastiongpt)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/146788/422921/smith-ai/vs/bastiongpt)

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