---
description: Compare Custify vs Catalyst regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Custify vs Catalyst Comparison
---

Breadcrumb: [Home](/) > [Customer Success Software](/directory/4628/customer-success/software) > [Custify \<span\>vs\</span\> Catalyst](https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst)

# Compare Custify vs Catalyst

Canonical: https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst

> Detailed comparison between Custify and Catalyst. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Custify | Catalyst |
| **Overall rating** | 4.9/5 | 3.7/5 |
| **Total Reviews** | 122 | 3 |
| **Starting Price** | - | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Custify

- Account Alerts
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customer History
- Customizable Reports
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Task Management
- Workflow Management

### Catalyst

- Account Alerts
- Account Management
- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customer History
- Customizable Reports
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Task Management
- Workflow Management

## Links

- [View Custify Profile](https://www.softwareadvice.com.au/software/148852/custify)
- [View Catalyst Profile](https://www.softwareadvice.com.au/software/247011/catalyst)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Custify vs Catalyst Comparison","description":"Compare Custify vs Catalyst regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst","about":[{"@id":"https://www.softwareadvice.com.au/software/148852/custify#software"},{"@id":"https://www.softwareadvice.com.au/software/247011/catalyst#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Custify","description":"Custify is cloud-based customer success software that helps businesses capture data from multiple sources to retain customers, reduce churn rate and improve revenue, contract renewals, product adoption and more. The platform allows organizations to track the utilization of licenses and receive notifications about contract/trial expiration to enhance paid subscriptions and upselling opportunities.\n\n\nCustify includes custom playbooks, which enable teams to create personalized workflows for a variety of recurring tasks like renewal procedures, sending onboarding emails and assigning team members to accounts. It offers a host of features such as CSM ratings, 360-degree view, customer lifecycle tracking, historical records, and more. Additionally, managers can receive custom alerts via email or in-app notifications for incomplete onboardings, pending renewals or other events. \n\n\nCustify supports integrations with various third-party applications like Slack and Segment via APIs. Pricing includes monthly subscriptions and support is extended via email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c321ff57-5181-46dd-ab1a-a557a43522c9.png","url":"https://www.softwareadvice.com.au/software/148852/custify","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/148852/custify#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":122},"operatingSystem":"Cloud"},{"name":"Catalyst","description":"Catalyst is a cloud-based Customer Success Platform (CSP) created by CS leaders for use by CS teams.\n\nWe help Customer Success teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention and growth.\n\nWe provide robust integrations, flexible platform configuration, intuitive easy-to-adopt design, and deep CS expertise. All of this helps us help you overcome the most daunting roadblocks on the path to driving retention, scaling your CS team, and making Customer Success central to your organization.\n\nWhy do customers like you choose Catalyst?\n- Speed of implementation \n- Data Integration \n- Ease of administration \n- User Experience \n- High degrees of configurability and customization (without complex UI) \n- CS Expertise  \n- Services at no extra cost \n- Unlimited users","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e1da9de-7da6-4dae-b138-4de6846c94bf.png","url":"https://www.softwareadvice.com.au/software/247011/catalyst","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/247011/catalyst#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":3},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Success Software","position":2,"item":"/directory/4628/customer-success/software","@type":"ListItem"},{"name":"Custify vs Catalyst","position":3,"item":"https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/148852/247011/custify/vs/catalyst#breadcrumblist"}]}
</script>
