---
description: Compare Preferred Patron Loyalty vs Kangaroo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Preferred Patron Loyalty vs Kangaroo Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Preferred Patron Loyalty \<span\>vs\</span\> Kangaroo](https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo)

# Compare Preferred Patron Loyalty vs Kangaroo

Canonical: https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo

> Detailed comparison between Preferred Patron Loyalty and Kangaroo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Preferred Patron Loyalty | Kangaroo |
| **Overall rating** | 4.9/5 | 4.9/5 |
| **Total Reviews** | 109 | 248 |
| **Starting Price** | USD 29.00 | USD 79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Preferred Patron Loyalty

- API
- Activity Tracking
- CRM
- Campaign Planning
- Customer Database
- Customizable Reports
- Dashboard
- Discount Management
- Email Management
- Engagement Tracking
- Loyalty Cards
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Data
- Referral Tracking
- Reminders
- Survey/Poll Management
- Surveys & Feedback
- eCommerce Management

### Kangaroo

- API
- Activity Tracking
- CRM
- Campaign Planning
- Customer Database
- Customizable Reports
- Dashboard
- Discount Management
- Email Management
- Engagement Tracking
- Loyalty Cards
- Monitoring
- Multi-Channel Communication
- Personalization
- Real-Time Data
- Referral Tracking
- Reminders
- Survey/Poll Management
- Surveys & Feedback
- eCommerce Management

## Links

- [View Preferred Patron Loyalty Profile](https://www.softwareadvice.com.au/software/152578/preferred-patron)
- [View Kangaroo Profile](https://www.softwareadvice.com.au/software/324113/kangaroo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Preferred Patron Loyalty vs Kangaroo Comparison","description":"Compare Preferred Patron Loyalty vs Kangaroo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo","about":[{"@id":"https://www.softwareadvice.com.au/software/152578/preferred-patron#software"},{"@id":"https://www.softwareadvice.com.au/software/324113/kangaroo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Preferred Patron Loyalty","description":"Preferred Patron is built for organizations that care about repeat business— from single-location shops to fast-growing multi-location brands and established enterprises. Our customers span independent retailers, specialty services, health &amp; wellness, automotive, professional services, entertainment, and membership-driven organizations. What they share is a commitment to community: they want programs that feel local, reward loyalty fairly, and scale without adding operational drag.\n\nWho we serve:\n\nSmall businesses &amp; independents choose us for quick setup, built-in messaging, and simple pricing. Owners and GMs can launch a polished loyalty program in hours, not weeks—no developer required.\n\nMid-market &amp; multi-location brands use our deeper automation, segmentation, and analytics to drive consistency across stores while leaving room for local nuance. HQ sets guardrails; locations personalize offers, events, and partnerships.\n\nFranchises rely on our role-based access, location hierarchies, and templated campaigns so franchisees can execute proven playbooks without reinventing the wheel.\n\nEnterprises leverage our APIs, KPIs, data exports, and governance controls to integrate with existing stacks, BI tools, and data policies.\n\nWhat we offer:\n\nLoyalty program engine – Run stamp, cashback or points-based rewards, tiers, and member perks. Configure earning rules, redemptions, expirations, and bonuses. Support for auto-issue, replenishment, and scheduled offers.\n\nCommunity-style programs – Spotlight local events, fundraisers, and partner perks. Reward referrals, birthdays, and milestones that matter in your neighborhood.\n\nMessaging built-in – Email and SMS are included out of the box for welcomes, birthdays, win-backs, “miss-you,” and targeted promos. \n\nUse mobile wallet &amp; in-app messaging to nudge visits without heavy discounting.\n\nSegmentation &amp; campaigns – Build audiences by visit recency, spend, product mix, store, or cohort. Schedule one-off blasts or always-on journeys that react to behavior in real time.\n\nAnalytics &amp; insights – Dashboards show lift in repeat visits, average spend, and reward liability. Cohort, SKU, and store-level reporting highlight what’s working and where to tune.\n\nMulti-location controls – Central templates, brand standards, shared assets, and approval workflows. Location overrides for local calendars, partners, and inventory realities.\n\nKiosk &amp; POS options – Support for store-front check-ins and redemption flows, with kiosk enhancements and integrations.\n\nAPIs &amp; integrations – Connect loyalty data with ecommerce, CRM, and analytics. Export securely to your BI stack for deeper analysis.\n\nCompliance &amp; deliverability – Fully TCPA and CTIA compliant. Consent capture, opt-in management, quiet hours/time-zone handling, and best-practice messaging help protect brand reputation and ROI\n\nDesign &amp; branding – Launch with a branded template, then iterate. Support for digital card art, e-mail designs, and campaign creatives.\n\nEditions that scale with you:\n\nSmall Business – Essential features for 1 to 3 locations: launch fast, keep members engaged, and measure results with straightforward reporting.\n\nGrowth – Advanced automation, larger messaging allowances, and deeper segmentation for brands expanding to multiple stores.\n\nFranchise – Multi-location governance, role-based permissions, shared assets, and analytics rolled up by region or network.\n\nEnterprise – APIs, KPI, Analytics and enterprise data controls for high-volume programs.\n\nServices that ensure success:\n\nOnboarding &amp; migration to move existing members and offers cleanly. Strategic support for program design, calendar planning, and testing. Training for staff and franchisees. Ongoing success to review KPIs, seasonal opportunities, and new feature adoption.\n\nWhether you’re a single shop proving product-market fit or an enterprise standardizing across hundreds of locations, Preferred Patron gives you a customer retention platform that is practical and brand-right","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f2513fcf-553d-4e44-a3aa-50ed537b8438.png","url":"https://www.softwareadvice.com.au/software/152578/preferred-patron","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/152578/preferred-patron#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":109},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Kangaroo","description":"Kangaroo is a cloud-based loyalty and marketing management platform designed for retail businesses of all sizes that offers membership management, corporate memberships, gift cards, loyalty management, and analytics within a suite.\n\n\nKangaroo loyalty program management program, allows users to reward customers based on their visits or spending. Customers can earn and redeem reward points by scanning a QR code from the Kangaroo app. Users can also award points to customers who purchase specific items.\n\n\nKangaroo's loyalty marketing program empowers users to design targeted campaigns based on customer tags such as location and monthly spending. The solution also allows users to send messages to customers nearby the shops based on their geographical location.\n\n\nWith the help of an analytical dashboard to track key customer metrics, users gain an understanding of customers' shopping behavior and are better equipped in making decisions regarding customer handling practices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ed8a66a2-5e0d-4f89-aace-36bf04b396b2.png","url":"https://www.softwareadvice.com.au/software/324113/kangaroo","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/324113/kangaroo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":248},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/499/complaint-management/software","@type":"ListItem"},{"name":"Preferred Patron Loyalty vs Kangaroo","position":3,"item":"https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/152578/324113/preferred-patron/vs/kangaroo#breadcrumblist"}]}
</script>
