---
description: Compare Slack vs Zendesk Talk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Slack vs Zendesk Talk Comparison
---

Breadcrumb: [Home](/) > [Sales Engagement Software](/directory/4071/sales-engagement/software) > [Slack \<span\>vs\</span\> Zendesk Talk](https://www.softwareadvice.com.au/compare/154669/368594/slack/vs/zendesk-talk)

# Compare Slack vs Zendesk Talk

Canonical: https://www.softwareadvice.com.au/compare/154669/368594/slack/vs/zendesk-talk

> Detailed comparison between Slack and Zendesk Talk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Zendesk Talk |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 24046 | 21 |
| **Starting Price** | USD 8.75 | USD 49.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | - |
| **Training** | In Person, Live Online, Documentation, Videos | - |

## Key features

### Slack

- Call Recording
- Call Routing
- Chat/Messaging
- Contact Management
- Encryption
- Interaction Tracking
- Moderation
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Real-Time Data
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Whiteboard

### Zendesk Talk

- Automatic Call Distribution
- Call Recording
- Call Routing
- Call Tagging
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Interaction Tracking
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Slack Profile](https://www.softwareadvice.com.au/software/154669/slack)
- [View Zendesk Talk Profile](https://www.softwareadvice.com.au/software/368594/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/154669/368594/slack/vs/zendesk-talk)

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