---
description: Compare SmartSurvey vs Jotform regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartSurvey vs Jotform Comparison
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [SmartSurvey \<span\>vs\</span\> Jotform](https://www.softwareadvice.com.au/compare/156523/433821/smartsurvey/vs/jotform)

# Compare SmartSurvey vs Jotform

Canonical: https://www.softwareadvice.com.au/compare/156523/433821/smartsurvey/vs/jotform

> Detailed comparison between SmartSurvey and Jotform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSurvey | Jotform |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 114 | 2852 |
| **Starting Price** | GBP 0.00 | USD 39.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation, Videos |

## Key features

### SmartSurvey

- API
- Autofill
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Web Forms

### Jotform

- API
- Autofill
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Web Forms

## Links

- [View SmartSurvey Profile](https://www.softwareadvice.com.au/software/156523/smartsurvey)
- [View Jotform Profile](https://www.softwareadvice.com.au/software/433821/jotform)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/156523/433821/smartsurvey/vs/jotform)

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