---
description: Compare SmartGov vs Citizenserve Permitting regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartGov vs Citizenserve Permitting Comparison
---

Breadcrumb: [Home](/) > [Maintenance Management Software](/directory/4390/cmms/software) > [SmartGov \<span\>vs\</span\> Citizenserve Permitting](https://www.softwareadvice.com.au/compare/157342/312274/smartgov/vs/citizenserve-permitting)

# Compare SmartGov vs Citizenserve Permitting

Canonical: https://www.softwareadvice.com.au/compare/157342/312274/smartgov/vs/citizenserve-permitting

> Detailed comparison between SmartGov and Citizenserve Permitting. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartGov | Citizenserve Permitting |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 57 | 0 |
| **Starting Price** | USD 1.00 | USD 2,400.00 |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Key features

### SmartGov

- Automated Routing
- Building Permits
- Code Enforcement
- Customer Database
- Customer Portal
- Dispatch Management
- Document Management
- Expiry Notifications
- Failed Inspection Tracking
- Inspection Management
- Monitoring
- Online Applications
- Online Payments
- Permit Issuance
- Planning & Zoning
- Renewal Management
- Routing
- Status Tracking
- Violation Tracking

### Citizenserve Permitting

- Automated Routing
- Building Permits
- Code Enforcement
- Customer Portal
- Document Management
- Expiry Notifications
- Inspection Management
- Online Applications
- Online Payments
- Permit Management
- Planning & Zoning
- Renewal Management

## Links

- [View SmartGov Profile](https://www.softwareadvice.com.au/software/157342/smartgov)
- [View Citizenserve Permitting Profile](https://www.softwareadvice.com.au/software/312274/citizenserve-permitting)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/157342/312274/smartgov/vs/citizenserve-permitting)

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