---
description: Compare Tidio vs Intercom regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Tidio vs Intercom Comparison
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/254/sales-force-automation/software) > [Tidio \<span\>vs\</span\> Intercom](https://www.softwareadvice.com.au/compare/157633/378292/tidio-chat/vs/intercom)

# Compare Tidio vs Intercom

Canonical: https://www.softwareadvice.com.au/compare/157633/378292/tidio-chat/vs/intercom

> Detailed comparison between Tidio and Intercom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | Intercom |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 590 | 1131 |
| **Starting Price** | USD 0.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Tidio

- AI/Machine Learning
- API
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Engagement Tracking
- Help Desk Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Intercom

- AI/Machine Learning
- API
- Configurable Workflow
- Customer Communication
- Customer Service Analytics
- Customizable Reports
- Dashboard
- Engagement Tracking
- Help Desk Management
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Natural Language Processing
- Real-Time Data
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View Tidio Profile](https://www.softwareadvice.com.au/software/157633/tidio-chat)
- [View Intercom Profile](https://www.softwareadvice.com.au/software/378292/intercom)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/157633/378292/tidio-chat/vs/intercom)

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