---
description: Compare Thematic vs Chattermill regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Thematic vs Chattermill Comparison
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [Thematic \<span\>vs\</span\> Chattermill](https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform)

# Compare Thematic vs Chattermill

Canonical: https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform

> Detailed comparison between Thematic and Chattermill. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Thematic | Chattermill |
| **Overall rating** | 4.9/5 | 4.5/5 |
| **Total Reviews** | 15 | 25 |
| **Starting Price** | USD 2,000.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation, Videos |

## Key features

### Thematic

- AI/Machine Learning
- API
- Chat/Messaging
- Customer Profiles
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Data Classification
- Data Verification
- Filtering
- Monitoring
- Natural Language Processing
- Performance Metrics
- Predictive Modeling
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Single Sign On
- Social Media Integration
- Surveys & Feedback

### Chattermill

- AI/Machine Learning
- API
- Chat/Messaging
- Customer Profiles
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Data Classification
- Data Verification
- Filtering
- Monitoring
- Natural Language Processing
- Performance Metrics
- Predictive Modeling
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Single Sign On
- Social Media Integration
- Surveys & Feedback

## Links

- [View Thematic Profile](https://www.softwareadvice.com.au/software/164347/thematic)
- [View Chattermill Profile](https://www.softwareadvice.com.au/software/384200/customer-experience-analytics-platform)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Thematic vs Chattermill Comparison","description":"Compare Thematic vs Chattermill regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform","about":[{"@id":"https://www.softwareadvice.com.au/software/164347/thematic#software"},{"@id":"https://www.softwareadvice.com.au/software/384200/customer-experience-analytics-platform#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Thematic","description":"Thematic is a text analytics solution that helps enterprises collect and analyze customer feedback from various sources using artificial intelligence (AI) technology. Professionals can utilize the sentiment analysis tool to identify positive/negative responses and highlight contextual themes in comments.\n\n\nThematic allows businesses to translate received feedback in multiple languages and generate net promoter scores (NPS) based on geographic regions. Managers can segment comments into sub-themes, identify potential issues via loyalty metrics and utilize trend analytics to measure the impact of customer experience (CX) initiatives. Additionally, it lets users share key insights with partners or stakeholders via emails, improving visibility across processes.\n\n\nThematic comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on a monthly subscription and support is extended via live chat, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2f08e60f-fcd3-4bd6-84a9-c09b39ffae11.png","url":"https://www.softwareadvice.com.au/software/164347/thematic","@id":"https://www.softwareadvice.com.au/software/164347/thematic#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":15},"offers":{"price":"2000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Chattermill","description":"The Chattermill Unified Customer Intelligence Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. \n\nChattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. \n\nThe world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&amp;M use Chattermill to transform their customer experiences and drive growth for their businesses. \n\nUnlike other tools, Chattermill connects all the dots in the customer journey to deliver insights that CX, Support, and Product leaders love.\nHere's why we're different:\n\nWe unify customer data across 50+ integrations.\n\nChattermill’s AI model was built specifically for CX.\n\nOur platform delivers actionable insights to help you make informed decisions.\n\nWe provide exceptional customer support and industry expertise when you need it. \n\nWe make CX a revenue-driving function for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4bf32d78-3dac-4e72-baa9-a39cdb0c36f9.png","url":"https://www.softwareadvice.com.au/software/384200/customer-experience-analytics-platform","@id":"https://www.softwareadvice.com.au/software/384200/customer-experience-analytics-platform#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":25},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Text Mining Software","position":2,"item":"/directory/4785/text-mining-software/software","@type":"ListItem"},{"name":"Thematic vs Chattermill","position":3,"item":"https://www.softwareadvice.com.au/compare/164347/384200/thematic/vs/customer-experience-analytics-platform","@type":"ListItem"}]}]}
</script>