---
description: Compare Gladly vs Oct8ne regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gladly vs Oct8ne Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Gladly \<span\>vs\</span\> Oct8ne](https://www.softwareadvice.com.au/compare/168565/427116/gladly/vs/oct8ne)

# Compare Gladly vs Oct8ne

Canonical: https://www.softwareadvice.com.au/compare/168565/427116/gladly/vs/oct8ne

> Detailed comparison between Gladly and Oct8ne. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Gladly | Oct8ne |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 139 | 2 |
| **Starting Price** | - | EUR 49.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Key features

### Gladly

- AI/Machine Learning
- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customer Support
- Customisable Branding
- Document Storage
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Personalization
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Oct8ne

- AI/Machine Learning
- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customer Support
- Customisable Branding
- Document Storage
- File Sharing
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Personalization
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Gladly Profile](https://www.softwareadvice.com.au/software/168565/gladly)
- [View Oct8ne Profile](https://www.softwareadvice.com.au/software/427116/oct8ne)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/168565/427116/gladly/vs/oct8ne)

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