---
description: Compare Swell vs Opinew regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Swell vs Opinew Comparison
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [Swell \<span\>vs\</span\> Opinew](https://www.softwareadvice.com.au/compare/178288/318344/swell-cx/vs/opinew)

# Compare Swell vs Opinew

Canonical: https://www.softwareadvice.com.au/compare/178288/318344/swell-cx/vs/opinew

> Detailed comparison between Swell and Opinew. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Swell | Opinew |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 355 | 42 |
| **Starting Price** | - | USD 9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Swell

- API
- Commenting/Notes
- Customisable Branding
- Customizable Templates
- Dashboard
- Email Reminders
- Engagement Tracking
- Monitoring
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Request
- SMS Messaging
- Template Management

### Opinew

- API
- Commenting/Notes
- Customisable Branding
- Customizable Templates
- Dashboard
- Email Reminders
- Engagement Tracking
- Monitoring
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Reminders
- Reporting & Statistics
- Response Management
- Review Badge Management
- Review Monitoring
- Review Request
- SMS Messaging
- Template Management

## Links

- [View Swell Profile](https://www.softwareadvice.com.au/software/178288/swell-cx)
- [View Opinew Profile](https://www.softwareadvice.com.au/software/318344/opinew)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/178288/318344/swell-cx/vs/opinew)

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