---
description: Compare Highrise vs Zendesk Suite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Highrise vs Zendesk Suite Comparison
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Highrise \<span\>vs\</span\> Zendesk Suite](https://www.softwareadvice.com.au/compare/18915/26892/highrise/vs/zendesk-talk)

# Compare Highrise vs Zendesk Suite

Canonical: https://www.softwareadvice.com.au/compare/18915/26892/highrise/vs/zendesk-talk

> Detailed comparison between Highrise and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Highrise | Zendesk Suite |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 130 | 4079 |
| **Starting Price** | USD 24.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Highrise

- API
- CRM
- Campaign Management
- Contact Management
- Customer Support
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Performance Metrics
- Reporting/Analytics
- Sales Pipeline Management
- Search
- Search/Filter
- Self Service Portal
- Task Management
- Template Management
- Workflow Management

### Zendesk Suite

- API
- CRM
- Campaign Management
- Computer Telephony Integration
- Contact Management
- Customer Complaint Tracking
- Customer Support
- Data Import/Export
- Document Storage
- Interaction Tracking
- Lead Management
- Performance Metrics
- Reporting/Analytics
- Sales Pipeline Management
- Search
- Search/Filter
- Self Service Portal
- Task Management
- Template Management
- Workflow Management

## Links

- [View Highrise Profile](https://www.softwareadvice.com.au/software/18915/highrise)
- [View Zendesk Suite Profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/18915/26892/highrise/vs/zendesk-talk)

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