---
description: Compare InvGate Service Management vs Zendesk Suite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: InvGate Service Management vs Zendesk Suite Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [InvGate Service Management \<span\>vs\</span\> Zendesk Suite](https://www.softwareadvice.com.au/compare/19043/26892/invgate-service-desk/vs/zendesk-talk)

# Compare InvGate Service Management vs Zendesk Suite

Canonical: https://www.softwareadvice.com.au/compare/19043/26892/invgate-service-desk/vs/zendesk-talk

> Detailed comparison between InvGate Service Management and Zendesk Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | InvGate Service Management | Zendesk Suite |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 108 | 4072 |
| **Starting Price** | USD 17.00 | USD 39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### InvGate Service Management

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Configurable Workflow
- Contract/License Management
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Project Management
- SSL Security
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Zendesk Suite

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Configurable Workflow
- Contract/License Management
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Help Desk Management
- Multi-Channel Communication
- Project Management
- SSL Security
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View InvGate Service Management Profile](https://www.softwareadvice.com.au/software/19043/invgate-service-desk)
- [View Zendesk Suite Profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/19043/26892/invgate-service-desk/vs/zendesk-talk)

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