---
description: Compare Autotask PSA vs Syncro regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Autotask PSA vs Syncro Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [Autotask PSA \<span\>vs\</span\> Syncro](https://www.softwareadvice.com.au/compare/193903/373866/autotask-psa/vs/syncro)

# Compare Autotask PSA vs Syncro

Canonical: https://www.softwareadvice.com.au/compare/193903/373866/autotask-psa/vs/syncro

> Detailed comparison between Autotask PSA and Syncro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Autotask PSA | Syncro |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 156 | 149 |
| **Starting Price** | - | USD 129.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Autotask PSA

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- IT Asset Management
- Incident Management
- Issue Management
- Project Management
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Support Ticket Management
- Task Scheduling
- Workflow Management

### Syncro

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Calendar Management
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Document Management
- IT Asset Management
- Incident Management
- Issue Management
- Project Management
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Support Ticket Management
- Task Scheduling
- Workflow Management

## Links

- [View Autotask PSA Profile](https://www.softwareadvice.com.au/software/193903/autotask-psa)
- [View Syncro Profile](https://www.softwareadvice.com.au/software/373866/syncro)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/193903/373866/autotask-psa/vs/syncro)

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