---
description: Compare Pathway Insurance Software vs Macaw regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pathway Insurance Software vs Macaw Comparison
---

Breadcrumb: [Home](/) > [Insurance Policy Software](/directory/3320/policy/software) > [Pathway Insurance Software \<span\>vs\</span\> Macaw](https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw)

# Compare Pathway Insurance Software vs Macaw

Canonical: https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw

> Detailed comparison between Pathway Insurance Software and Macaw. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pathway Insurance Software | Macaw |
| **Overall rating** | 5.0/5 | 3.6/5 |
| **Total Reviews** | 6 | 22 |
| **Starting Price** | USD 199.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Pathway Insurance Software

- API
- Approval Process Control
- Billing & Invoicing
- Client Management
- Commercial
- Configurable Workflow
- Document Management
- Email Marketing
- Forms Management
- Insurance Management
- Insurance Policy Management
- Life & Health
- Marketing Automation
- Policy Management
- Property & Casualty
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management
- Workflow Management

### Macaw

- API
- Approval Process Control
- Billing & Invoicing
- Client Management
- Commercial
- Configurable Workflow
- Document Management
- Email Marketing
- Forms Management
- Insurance Management
- Insurance Policy Management
- Life & Health
- Marketing Automation
- Policy Management
- Property & Casualty
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management
- Workflow Management

## Links

- [View Pathway Insurance Software Profile](https://www.softwareadvice.com.au/software/205468/pathway-insurance-software)
- [View Macaw Profile](https://www.softwareadvice.com.au/software/266247/macaw)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Pathway Insurance Software vs Macaw Comparison","description":"Compare Pathway Insurance Software vs Macaw regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw","about":[{"@id":"https://www.softwareadvice.com.au/software/205468/pathway-insurance-software#software"},{"@id":"https://www.softwareadvice.com.au/software/266247/macaw#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"name":"Pathway Insurance Software","description":"Pathway is a cloud-based automated insurance communication platform, which helps manage and streamline client-facing communications using emails and texts. The software can automate renewal, billing, weather and marketing workflows. \n\nKey workflows include prospect nurturing, welcoming new clients, pre-renewals, questionnaires, document delivery, quote follow ups, claims notifications, cross-sell, referral requests, Google reviews, billing notifications and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/576084e9-65b4-4c84-a74d-4d67dbe933f5.png","url":"https://www.softwareadvice.com.au/software/205468/pathway-insurance-software","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/205468/pathway-insurance-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":6},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Macaw","description":"Functionality\n\nMacaw AMS is a cloud-hosted Insurance Agency Management platform that supports end to end functions of Brokers, MGAs &amp; Lloyds Coverholders. Both Retail and Wholesale Broking can be supported with Macaw AMS. \n\nMacaw AMS has an in-built CRM. \n\nIt supports New Business and Renewals comprehensively. \n\nHighly complex Rating and Underwriting logic can be embedded. \n\nIt supports Claims Intimation and Tracking. \n\nIt comes with a detailed Billing and Payables component that caters to Carrier Extracts as well. \n\nThe system has built-in Document Management System, Rules and Workflow components, and an engine to report, visualize and analyze operational data. \nIntegrations are available with OFAC checker, Payment Gateway, eSign, email marketing. \n\nMacaw AMS enables the Customers, Producers as well as Carrier Partners to self serve with the help of the specialized portals.\n\nFollowing are some of the business benefits of using Macaw AMS\n\n1.\tImprove efficiency with Single Customer View\n\nThis MGA had a portfolio of high-volume and low ticket-size Policies. At renewal, they were used to get a lot of calls that required attention of the customer support team. As a result, a lot of effort was needed to maintain a good renewal ratio.\n\nThe customer support team resolved the issue using the single customer view facility of Macaw. This facility enabled the team to get all the data relevant for the customer at one place including the opportunities, quotations, policies, claims, service requests and contact details with a view of the consolidated portfolio. \n\n2.\tImprove Renewals Ratio with automated campaign\n\nOne of our Customers had a policy portfolio that was distributed across customer segments and different lines of insurance. Due to heavy competition from aggregators as well as other carriers / brokers, they had to depend heavily on the outgoing calls at the time of renewal and spent a lot of time and effort in the process.\n\nWith Macaw’s automated renewal process, they could identify the renewals well in advance between 90 and 180 days, they could categorize the renewals into low-touch and manual, they could adopt different channels across the segments (fully digital workflow for the low-touch segment and auto-allocation to customer service agents for manual segment), they could organize drip campaigns by email and sms, and could reduce effort involved by automatic issuance of policies. The renewal ratio could be improved and customer service team was spending less effort.\n\n3.\tImprove accuracy with in-built underwriting and rating engines\n\nOne of our Customers, an MGA, had a complex set of products for which the underwriting and rating was manual due to the inherent complexity. This had two implications, key persons were needed to work the quotations and it was very difficult to maintain uniform criteria.\n\nWith Macaw’s automated underwriting, rating and surplus lines tax and fees components, the MGA could deliver automated underwriting and rating for all its products, resulting in a significant reduction of time to produce a quote.\n\n4.\tImprove efficiency using integrated invoicing and statement of accounts\n\nIt takes a lot of effort to execute accounting activities separately from the Agency Management System, possibly through usage of spreadsheets. \n\nWith Macaw, where the invoicing and commissions processes are fully automated and integrated with the policy management functions, the MGA could achieve the same objectives with lower time and effort.\n\n5.\tVisualize, assess and report on accumulated information from ops \n\nOne of our Customers, an MGA, had a process of extracting data / reports from the system, and was manually analysing the same for reporting the business results. This was a significantly complex process requiring significant time. \n\nWith Macaw’s Explorer facility, which provides the ability to consolidate operational data, to automate reporting and to create visualizations, the MGA could significantly improve.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/429f50b2-eead-4ded-9029-65834f5b07c4.png","url":"https://www.softwareadvice.com.au/software/266247/macaw","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/266247/macaw#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.6,"bestRating":5,"ratingCount":22},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insurance Policy Software","position":2,"item":"/directory/3320/policy/software","@type":"ListItem"},{"name":"Pathway Insurance Software vs Macaw","position":3,"item":"https://www.softwareadvice.com.au/compare/205468/266247/pathway-insurance-software/vs/macaw","@type":"ListItem"}]}]}
</script>